user support technician

Job details

• Location Milton , ON L9T 2X8
• Salary 36.50 hourly / 35 hours per week
• Terms of employment Permanent employment Full time
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

Other benefits

• Free parking available

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

Advertised until

2026-10-31

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.