Front Office & Insurance Coordinator - Las Vegas, NV

Front Office & Insurance Coordinator

Location: Las Vegas, NV Pay: $26/hour DOE (Based on Experience) Full-Time | In-Clinic | Immediate Joiners Preferred

About the Role

This is not your typical front desk position. We're looking for someone who understands insurance, patient experience, and clinic operations -someone who can take ownership of the front office and keep everything running seamlessly.

If you have experience in a medical or therapy setting and are confident handling insurance and patient interactions, this could be an excellent fit.

About Us

Our Facility is a fast-growing pediatric clinic providing speech, occupational, and physical therapy services. We are committed to delivering a 5-star experience to every family-from the first phone call to each therapy session.

Key Responsibilities

Front Office Operations

• Serve as the first point of contact for patients and families
• Answer phone calls promptly and professionally
• Schedule evaluations and ongoing therapy sessions
• Maintain a welcoming, organized, and efficient front office environment

Insurance & Billing Coordination

• Verify insurance benefits prior to evaluations
• Clearly explain coverage, copays, and deductibles to families
• Manage patient accounts using Tebra
• Coordinate with the billing team to ensure accurate claims processing
• Assist in resolving billing inquiries and issues

Clinic Operations

• Support and improve front office systems and workflows
• Ensure smooth communication between therapists, billing, and families
• Track and manage authorizations, referrals, and required documentation

Qualifications

• Minimum 2+ years of experience in a medical front office or therapy clinic
• Strong knowledge of insurance processes (required)
• Spanish-speaking preferred
• Highly organized, detail-oriented, and proactive
• Friendly, confident, and professional in patient interactions
• Strong problem-solving skills with a sense of ownership

Why Join Us?

• Play a key role in clinic operations, not just a front desk function
• Opportunity to grow into a leadership or Office Manager role
• Collaborative and supportive team environment
• Work in a clinic that prioritizes quality care and patient experience

Compensation & Benefits

• Competitive pay: up to $26/hour
• Health, dental, and vision insurance
• Paid vacation:
• 1 week in the first year
• 2 weeks from the second year onward

If you understand insurance, enjoy helping families, and take pride in running a smooth and organized front office, we'd like to hear from you.