Product Manager

Talent Acquisition SME - Americas TAG at IGT Solutions (Formerly Interglobe Technologies) Overview We are seeking a dynamic and customer-centric Product Manager to lead the Manage Booking experience within our digital travel ecosystem. This role focuses on enhancing the post-booking journey, including itinerary modifications, upgrades, cancellations, and ancillary services. Qualifications Total: 9-10+ yrs., Relevant exp. 4–5+ Years in Product Management Background in travel/hospitality, preferably airline or cruise sectors or retail/e-commerce exp. Knowledge of booking engines/reservation. Location Fort Lauderdale, FL (Hybrid – 3 days onsite in a week) Key Responsibilities Own the roadmap and execution of Manage Booking features. Collaborate with design, engineering, QA, and analytics teams. Translate user and business needs into detailed user stories and acceptance criteria. Drive KPIs such as self-service adoption, modification success rate, and NPS. Ensure alignment with compliance, loyalty, and customer service teams. Background in travel/hospitality, preferably airline or cruise sectors or retail/e-commerce exp. Knowledge of booking engines/reservation. Employment details Seniority level: Director Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting, Airlines and Aviation, and Software Development Equal Employment Opportunity It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. #J-18808-Ljbffr