IT Manager

IT ManagerYouth RISE FoundationExpected Commitment: 1015 hours per weekLocation: Remote / FlexibleReports To: Executive Director of OperationsDepartment: Information TechnologyIMPORTANT: PLEASE READ BEFORE APPLYINGYouth RISE Foundation is seeking an IT Manager to help maintain, improve, and develop the technology systems that support the organization's day-to-day operations.This opportunity is designed for someone with some experience in information technology, systems administration, technical support, cybersecurity, software administration, or a related area who wants to strengthen their skills while contributing to a growing nonprofit.The position is currently unpaid and does not guarantee compensation or future employment.The expected commitment is approximately 1015 hours per week, with flexibility around the individual's schedule.About the PositionThe IT Manager is responsible for helping Youth RISE Foundation maintain a reliable, secure, organized, and user-friendly technology environment.The position provides hands-on exposure to IT operations, systems administration, cybersecurity, software management, user support, documentation, and technology planning.The IT Manager will work closely with the Executive Director of Operations and organizational leadership to ensure that technology supports the Foundation's mission and operational needs.Core ResponsibilitiesIT OperationsSupport the organization's day-to-day technology operations.Monitor organizational technology systems.Help maintain technology infrastructure and services.Identify technical issues and coordinate appropriate solutions.Maintain documentation for important systems and processes.Help establish standardized IT procedures.User SupportProvide basic technical support to authorized staff, volunteers, interns, and leadership.Assist users with account access and common technical issues.Troubleshoot software and platform problems.Escalate complex technical issues when appropriate.Develop basic technology guides and instructions.Account & Access ManagementAssist with organizational account creation and deactivation.Maintain appropriate access permissions.Support role-based access management.Assist with onboarding and offboarding technology processes.Regularly review access and identify unnecessary permissions.Microsoft 365 & Collaboration SystemsAssist with administration of Microsoft 365 services.Support Microsoft Teams and organizational collaboration tools.Help manage shared mailboxes and organizational accounts.Assist with Microsoft SharePoint and document-management systems where applicable.Support integration of approved organizational technology platforms.CybersecurityHelp promote organizational cybersecurity practices.Assist with implementation of security policies.Support multi-factor authentication and secure account practices.Identify potential security risks and escalate concerns.Assist with security awareness initiatives.Help maintain appropriate technology security documentation.Software & Technology ManagementMaintain an inventory of organizational technology platforms.Assist with software evaluations.Research technology solutions appropriate for nonprofit organizations.Help identify free or low-cost technology resources.Support implementation of approved software.Monitor technology needs across departments.Technology ProjectsAssist with technology implementations and migrations.Support department technology projects.Help develop implementation timelines.Coordinate technical requirements with vendors or service providers when appropriate.Document project outcomes and system changes.IT DocumentationThe IT Manager will help maintain documentation including:System inventoriesAccount-management proceduresAccess-control proceduresIT onboarding proceduresIT offboarding proceduresTroubleshooting guidesTechnology policiesSecurity proceduresVendor informationSystem configuration documentationTechnology emergency proceduresWho We're Looking ForThe ideal candidate is:Organized and detail-oriented.Comfortable troubleshooting technology.Interested in IT and systems administration.A strong communicator.Patient when assisting nontechnical users.Able to explain technical concepts clearly.Comfortable learning new platforms.Security-conscious.Able to work independently.Reliable and responsive within the agreed schedule.Interested in growing their technical and leadership skills.You do not need to know every technology platform Youth RISE uses.We are looking for someone who is curious, resourceful, willing to learn, and comfortable figuring things out.Preferred ExperienceSome relevant experience is preferred, but extensive management experience is not required.Relevant experience may include:IT supportHelp deskSystems administrationMicrosoft 365 administrationCybersecurityNetwork administrationSoftware administrationCloud servicesTechnical supportInformation systemsDatabase administrationTechnology project managementNonprofit technologyStudent IT organizationsTechnical internshipsRelevant education or certifications may include information technology, computer science, cybersecurity, information systems, network administration, or related fields.Certifications such as CompTIA, Microsoft, Google, Cisco, or similar credentials are welcome but not required.Professional DevelopmentThis opportunity can help strengthen skills in:IT operationsSystems administrationCybersecurityMicrosoft 365 administrationTechnical supportUser-access managementTechnology documentationIT project managementVendor coordinationTechnology strategyNonprofit technology managementLeadership and communicationAs your experience develops, you may have opportunities to take ownership of larger technology projects and initiatives.Time Commitment1015 hours per weekThe position is intentionally structured around a manageable and flexible 1015 hour weekly commitment.The role does not require a traditional 9-to-5 schedule.Specific technical projects or urgent technology matters may occasionally require additional coordination, but the general expectation remains within the agreed weekly commitment.CompensationCurrently UnpaidThis position is currently unpaid and does not guarantee salary, wages, benefits, or future employment.If Youth RISE Foundation develops the financial capacity to provide compensation for this or similar work in the future, any compensation would be subject to organizational approval, applicable law, and an appropriate written agreement.Approved expense reimbursement or other permitted support may be available in accordance with Foundation policies.What You Can GainThrough this opportunity, you may gain:Practical IT management experienceSystems administration experienceMicrosoft 365 experienceCybersecurity exposureTechnology project-management experienceNonprofit technology experienceLeadership experienceProfessional networkingOpportunities to build an IT portfolioProfessional references based on demonstrated performanceExperience supporting a growing organizationImportant Security ExpectationsBecause this role may involve access to organizational systems and information, the IT Manager must:Maintain strict confidentiality.Follow Youth RISE information-security policies.Use only authorized accounts and systems.Never share credentials.Never access information without authorization.Report suspected security incidents promptly.Follow established access-control procedures.Protect organizational and participant information.Access to sensitive systems will be provided only when necessary for assigned responsibilities.Application RequirementsInterested candidates should submit:Resume or professional profileBrief statement of interestRelevant technical experience or skillsApproximate weekly availabilityA lengthy cover letter is not required.We want to understand what technology experience you bring, what you would like to learn, and why supporting Youth RISE Foundation interests you.Why Join Youth RISE?Youth RISE Foundation is building an organization where technology is an essential part of how our teams communicate, collaborate, deliver programs, and serve young people.This opportunity allows you to contribute 1015 hours per week, gain practical IT management experience, strengthen your technical skills, and help build the technology infrastructure of a growing nonprofit.If you're looking for an opportunity to learn, build, troubleshoot, lead, and grow alongside an organization, we encourage you to apply.Youth RISE FoundationResources Inspiration Service Empowerment recblid zvbkmkql1uu4oyyl69nf0aqadponr4 YOUTH RISE FOUNDATION