Technical Analyst

Job Description At Regions, the Technical Analyst reviews, analyzes, and modifies programming including encoding, testing, debugging and installing to support applications and systems. This position participates in the design and development of various applications and systems. Primary Responsibilities Supports the daily administration of applications and systems including but not limited to customization of objects, fields, record types, sharing rules, page layouts, validation rules, custom settings, and flows Assists with obtaining business requirements, designing project plans, and ensuring applications are meeting end‑user needs Designs, develops, tests, debugs, and maintains application customizations (including integrations) Monitors routine and critical processes and workflows Performs root cause analysis and provides technical solutions to production related application errors Identifies issues and drives their resolution during the analysis, design, and testing phases Assists with creating and maintaining application support documentation on processes and configurations Coordinates with necessary teams throughout the application design and development process Continuously seeks opportunities for knowledge development Works under direct supervision, maintaining communication with senior administrators to effectively support operations Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor’s degree in related field Preferences Experience in an agile methodology development environment Experience in the financial services industry Experience supporting application design and administration Experience with third party implementation vendors Excellent written and verbal communication skills Project management and organizational skills necessary to balance multiple priorities in a fast‑paced environment Skills and Competencies Ability to communicate effectively to all levels of management Ability to communicate technical problems and solutions to non-technical users #J-18808-Ljbffr