Account Manager (Workers' Compensation) - Woodland Hills, CA

Account Manager (Workers' Compensation) - Full-time

Location:  Woodland Hills, CA

Required Qualifications:

• Minimum of 5 years of experience in a similar role with a focus on workers' compensation insurance.


• In-depth understanding of workers' compensation insurance products, regulations, and industry trends.


• Proven ability to foster and maintain strong client relationships, addressing their needs and delivering exceptional service.


• Proficiency in data analysis, with the capability to identify trends and provide data-driven recommendations.


• Excellent communication skills, both written and verbal, enabling effective communication of complex information to clients and internal stakeholders.


• Strong organizational and time management abilities, adept at managing multiple tasks and priorities simultaneously.

Job Description

• Establish and maintain robust client relationships, serving as the primary contact for all workers' compensation-related inquiries.


• Oversee the management and administration of workers' compensation policies, ensuring accuracy, compliance, and timely renewal.


• Collaborate closely with claims adjusters and clients to facilitate the claims process, offering guidance and assistance as required.


• Perform risk assessments to evaluate clients' workers' compensation exposures and recommend effective risk mitigation strategies.


• Educate clients on workers' compensation regulations, industry best practices, and compliance requirements through tailored training sessions and informative materials.


• Review workers' compensation policies and procedures to ensure alignment with regulatory standards and industry best practices, conducting regular audits to identify areas for enhancement.


• Monitor key performance indicators (KPIs) related to workers' compensation, analyzing trends, and identifying optimization opportunities.


• Maintain meticulous records and documentation pertaining to clients' workers' compensation programs, and prepare comprehensive reports for clients and management as needed.