Human Resources Business Partner

Human Resources Business PartnerThe Human Resources Business Partner (HRBP) plays a strategic and hands-on role in supporting leaders and employees across designated departments. This role focuses on advancing workforce planning, talent acquisition, employee engagement/relations, training, and benefits education. As a trusted advisor to both leadership and staff, the HRBP ensures that HR strategies are aligned with organizational goals, promoting a workplace culture rooted in respect, equity, and continuous improvement.Key ResponsibilitiesRecruitment & OnboardingCollaborate with hiring managers to define job requirements, post openings, screen candidates, and conduct interviews.Guide the full-cycle recruitment process, ensuring equitable and efficient hiring practices.Conduct reference checks, background screenings, and prepare offer documentation.Lead onboarding and facilitate New Hire Orientation, delivering policy and benefits education.Employee Engagement & RetentionChampion initiatives that drive employee satisfaction, wellness, and inclusion.Facilitate stay interviews, new hire check-ins, and pulse surveys to gather feedback and inform action plans.Act as a point of contact for conflict resolution and workplace concerns, promoting a positive employee experience.Support retention efforts through coaching, conflict resolution, and proactive relationship-building.Employee Relations & ComplianceProvide guidance on HR-related issues including conduct, corrective action, and performance concerns.Investigate and document employee relations matters while ensuring compliance with applicable laws and policies.Support FMLA, ADA, and other leave of absence processes, including documentation and return-to-work coordination.Ensure accurate processing of garnishments, child support orders, and other employment-related legal notices.Benefits & HRIS SupportAssist employees in understanding benefit offerings, qualifying events, and Open Enrollment.Coordinate benefit enrollments, changes, terminations, and monthly invoice reconciliation.Maintain accurate data in the HRIS and support reporting needs related to workforce metrics, turnover, and engagement.Collaborate with Payroll and Finance on data entry, payroll registers, benefit deductions, and adjustments.Workforce Planning & Talent ManagementPartner with department leaders to assess workforce needs and develop staffing plans aligned with organizational objectives.Use data to analyze turnover trends, capacity planning, and internal mobility to inform hiring and succession strategies.Support performance management cycles, goal setting, and individual development planning.Learning & DevelopmentPartner with managers to assess training needs and support the delivery of department-specific and organization-wide programs, to foster a learning culture focused on professional growth.Coordinate and track delivery of department-specific and organization-wide learning initiatives.Monitor training compliance and evaluate program effectiveness.HR Tools, Systems & ReportingManage and maintain HR tools and trackers, including SharePoint, Freshservice, onboarding and offboarding checklists, and SmartSheets.Prepare and support internal and external audits.Ensure timely and accurate documentation of HR transactions and compliance activities.Core CompetenciesCollaboration: Builds effective partnerships across teams; communicate openly and respectfully.Character & Integrity: Maintains confidentiality and demonstrates ethical decision-making in all situations.Organizational Awareness: Understands and supports organizational goals; identifies HR opportunities to add value.Leadership: Models professionalism and inclusiveness, serves as a culture ambassador and role model.QualificationsEducation & ExperienceAssociate degree in Human Resources, Business, or related field required; bachelor's degree preferred.At least 3 years of progressive HR experience, with focus on at least three of the following: recruiting, employee engagement, workforce planning, training, or benefits.One year experience with HRIS systems (e.g., ADP, Paycom) and experience with HR reporting is strongly preferred.Skills & AbilitiesDemonstrated ability to build credibility and trusted relationships with leaders and employees at all organizational levels.Excellent judgment and ability to manage sensitive and confidential information.Strong coaching, conflict resolution, and consultation skills.Excellent written, verbal, and presentation communication skills.Strong analytical and problem-solving abilities with the ability to interpret data and recommend solutions.Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.Proficiency with Microsoft Office 365 (Excel, Word, Outlook, Teams, and PowerPoint).Ability to learn and effectively utilize HR technologies, reporting tools, and workflow management platforms.Typical Working ConditionsQuiet to moderate work environment. Reasonable accommodation is available for individuals with disabilities.Typical Physical DemandsFrequent use of computers and telephone; prolonged periods of sitting. Occasional walking or lifting. Requires clear verbal communication and ability to read documents and screens.Note: Family Health Center reserves the right to revise job responsibilities as organizational needs evolve.BenefitsHighly competitive payExcellent (cost effective) Health InsurancePPO or PPO High-Deductible Plan with Health Savings Account (HSA)Vision & Dental InsuranceCompany paid Life & accidental deathCompany-paid long-term disability InsuranceVoluntary life, accidental death, short-term disability, and other supplemental offeringsPre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)Paid Time Off (PTO)8 Paid Holidays FAMILY HEALTH CARE CENTER OF KALAMAZOO