Community Relations Coordinator - Billings MT

Job Description

Job Description

Community Relations Coordinator | Highgate Senior Living – Billings, MT

Compensation: $60000.00–$70000.00 per year plus commissions

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families.

About the role

Guide families through one of life’s biggest decisions by sharing Highgate’s lifestyle, care, and community.

You’ll drive the sales process end-to-end—building relationships, conducting tours, planning events, and growing move-ins.

What you’ll do

· Manage inquiries, tours, and follow-up through the CRM

· Plan and host marketing events and outreach

· Track competitive intel, pricing, and positioning

· Coordinate move-in logistics with internal teams

· Own pipeline reporting and sales metrics

Skills & attributes

· Excellent communication—in person, phone, virtual, and email

· Empathy and persistence with a customer-first mindset

· Proficiency in MS Office; quick to learn CRM/database tools

· Organized, coachable, and goal-oriented

· Able to balance shifting priorities and deadlines

Relatable experience

· Direct sales roles in services or hospitality

· Marketing, networking, or community outreach

· Senior living or healthcare exposure

Qualifications

· At least 21 years of age

· 2+ years in direct sales roles

· Current negative TB test

· Able to pass a criminal background check

· Willing to work some weekends/evenings

· Valid driver’s license with qualifying abstract

Why join Highgate

We offer more than a job—we offer a mission.

· 401(k) with matching

· Employee referral bonuses

· Competitive pay: (see above)

· Full benefits package

· Growth pathways and internal promotions

· Positive, inclusive, values-driven culture

Join a workplace that values heart, purpose, and community. Apply today — we’d love to meet you.