Analyst, Strategic Accounts

Role Description

The Analyst role on Strategic Accounts will support internal team (Specialty Operations) and external partners, delivering analyses that drive Evolent’s value proposition. This role requires a blend of technical expertise and consultative skills to transform complex data into actionable insights and compelling narratives for stakeholders.

What You Will Be Doing

• Data Analytics & Insights: Supporting operational excellence for our health plan book of business, including but not limited to:
  • Project support
  • Ticket management
  • Issue resolution
  • SLA and CAP management
  • Reviewing utilization trends
  • Identifying opportunities for improved reporting
• Consultative Problem-Solving: Work with stakeholders to understand business needs, proactively clarify requirements, and develop actionable recommendations.
• Scalable Solution Development: Enhance and standardize reporting analytical solutions for internal teams and external partners.
• Reporting & Compliance: Support ad hoc and regulatory reporting needs efficiently, ensuring compliance with applicable guidelines.
• Communication & Storytelling: Present findings in client-facing decks, data-driven narratives, and visualizations that convey insights effectively.
• Collaboration: Partner with internal stateside and global teams to deliver high-quality analyses.

Qualifications

• Bachelor’s degree in a quantitative field (e.g., Business, Data Science, Statistics, Mathematics, Economics, Public Health, or a related discipline).
• 2+ years of analytics & reporting experience in healthcare, cost/utilization analysis, and membership trend reporting.
• Experience with BI tools (e.g., Power BI, Tableau, or similar) and advanced Excel skills.
• Experience presenting actionable business insights to internal and external stakeholders.
• Proficiency in leveraging tools, including AI, to create impactful data visualizations and communicate insights clearly and concisely through PowerPoint.
• Strong analytical skills with a proven ability to extract meaningful insights from both quantitative and qualitative data.
• Self-motivated problem-solver with the ability to manage multiple projects simultaneously and adapt to shifting priorities.
• Effective collaborator who thrives in cross-functional environments, working seamlessly with diverse teams and stakeholders.
• Familiarity with healthcare claims, reimbursement methodologies, and cost/utilization KPIs, including prior authorization data and key performance indicators (e.g., PMPM, trend drivers).
• 1–2 years of client-facing experience, with demonstrated ability to communicate effectively, manage expectations, and build strong client relationships.

Requirements

• Experience with value-based care, utilization management, or regulatory reporting (e.g., HEDIS, NCQA, Milliman).
• 2+ years of SQL and SAS programming experience working with large healthcare datasets.

Technical Requirements

• High speed internet over 10 Mbps.
• Ability to plug in directly to the home internet router for all call center employees.

Benefits

• Comprehensive benefits (including health insurance benefits) to qualifying employees.