Philanthropy Revenue Quality Assurance Specialist

$68.1k - $100.5k

Full-time

USA The Nature Conservancy

What We Can Achieve Together:
The Philanthropy Revenue Quality Assurance (QA) Specialist will work as part of the Philanthropy Revenue Management & Operations Team within Philanthropy Effectiveness in Global Development. Philanthropy Revenue QA Specialist will primarily be responsible for reviewing and committing constituent revenue transactions entered into BB CRM and will support the identification of bottlenecks, redundancies, vulnerabilities and opportunities for enhanced efficiency or effectiveness, and provide recommendations for process and procedure improvement.
The Revenue Quality Assurance Specialist will work towards meeting strategic priorities by utilizing their advanced knowledge of the fundraising and finance technical systems, tools, and resources to perform their daily tasks of batch review and coordinate communications related to revenue processes and resources. The role requires substantial contact with stakeholders, e.g., development, audit, and legal; and they may serve as the lead liaison with other partners. The Revenue QA Specialist will keep up-to-date on organizational developments and best practices in order to improve services. They will enforce, implement and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners.
The Revenue Quality Assurance Specialist will review and approve the details of all revenue transactions entered into The Nature Conservancy's constituent database of record generated by Conservancy fundraising/operating programs to ensure accuracy and compliance. Once reviewed and approved these transactions are committed to both the constituent and finance databases of record. They manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions. They coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation. They collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAPP standards. They provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions.
The Specialist must be able to work during hours aligned with one of the United States time zones
We're Looking for You:
The Nature Conservancy seeks a Revenue Quality Assurance Specialist on the Philanthropy Revenue Management and Operations team to support our work to ensure effective revenue management and excellence in donor stewardship. This position succeeds in a collaborative, supportive, and fun environment. The Specialist brings their expertise in fundraising operations, not-for-profit revenue management, excellence in communication skills and collaboration, and the finest detail-oriented work. Come join us! The Nature Conservancy is a global conservation leader and one of the top fundraising charities in the United States.
What You'll Bring:
Bachelor's degree and 3 years related experience or equivalent combination.
Experience generating reports and analyzing and interpreting data.
Experience working across departments.
Experience with current technology in not-for-profit revenue management .
Experience, coursework, or other training in principles and practices of not-for-profit revenue management .
Salary Information:
This position may be based in any country where TNC has an established entity, taking into consideration legal restrictions, such as non-national ratios and immigration processing times. For U.S. based applicants only, the starting pay range for this position is generally within the range of $68,100 - $100,500 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate's qualifications, specific skills, and experience.
Who We Are:
The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so that we can create a world in which people and nature thrive. We're rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it's career development, flexible schedules, or a rewarding mission, there's many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant's unique experience. Please apply - we'd love to hear from you. To quote a popular saying at TNC, "you'll join for the mission, and stay for the people."
What We Bring:
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.
We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ.
Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.
Employees must submit their application by logging into Workday and applying via the Jobs Hub.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy's background screening process.
Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!
TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to View email address on aplitrak.com with Request for Accommodation in the subject line.

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