Administrative Assistant / Dispatcher

Job Description

Job Description

Administrative Assistant

Auto-Chlor System

Santa Ana, CA
$22-$24 per hour

Join Our Team

Since 1938, Auto-Chlor System has built a reputation for dependable service, strong customer relationships, and investing in our people. We’re looking for an organized, dependable, and customer-focused Administrative Assistant / Office Coordinator to help keep our Santa Ana branch running smoothly.

In this role, you’ll be an important part of the day-to-day operation of the office. You’ll work closely with customers, service professionals, and branch leadership while supporting administrative, financial, and customer service activities.

If you enjoy staying organized, communicating with people, solving problems, and keeping things moving, we’d like to meet you.

What You’ll Do

As an Administrative Assistant / Office Coordinator, you’ll help ensure the branch operates efficiently and professionally.

Your responsibilities will include:

• Serve as a welcoming first point of contact for customers and incoming calls
• Provide professional and responsive customer service
• Coordinate administrative support for daily dispatch and service operations
• Assist customers with account questions, payments, and service-related inquiries
• Process payments, checks, deposits, and other financial transactions accurately
• Support accounts payable and accounts receivable activities
• Assist with collections and customer account follow-up
• Enter payments and maintain accurate customer and financial records
• Prepare and complete bank deposits
• Maintain organized files, documentation, and office records
• Provide administrative support to branch leadership and service personnel
• Help coordinate schedules, information, and communication across the branch
• Assist with general office duties and special projects as needed
• Help maintain a professional, organized, and positive office environment

What We’re Looking For

We’re looking for someone who is dependable, organized, professional, and comfortable working with both customers and coworkers.

The ideal candidate will have:

• Excellent customer service and interpersonal skills
• Strong organizational and time-management abilities
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently and collaborate effectively with a team
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Comfort handling confidential and financial information
• A valid driver’s license
• 1–3 years of experience in an administrative, office, customer service, accounting support, or high-volume phone environment preferred

What We Offer

At Auto-Chlor, we believe our people are essential to our success. We provide the training, resources, and opportunities you need to build your skills and grow your career.

You’ll receive:

• Competitive pay 
• Opportunities for overtime
• 100% paid training
• Medical, dental, vision, and life insurance, 401(k) and profit-sharing opportunities, Employee Savings Program, PTO and sick time
• Ongoing training and professional development
• A supportive team environment
• Opportunities for career growth

About Auto-Chlor System

Auto-Chlor System has been serving commercial businesses since 1938 and operates more than 145 branches nationwide. We provide commercial dishwashing equipment, service, and solutions to customers across the food service, hospitality, healthcare, food processing, and industrial industries.

Our mission is simple: provide exceptional service and be the best service company in the world.

Join a company where your work matters, your contributions are valued, and there’s room to grow.

Equal Opportunity & Pre-Employment Requirements

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and pre-employment drug screen.

In compliance with the California Fair Chance Act, Auto-Chlor System will consider qualified applicants with a criminal history in a manner consistent with applicable law. Drug screening practices will comply with California law regarding off-duty cannabis use.