HR Manager

Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full‑time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Summary The Human Resources Manager is an integral member of the site operations team, serving as the primary onsite HR partner and providing both strategic and day‑to‑day HR support. Balancing strategic thinking with hands‑on execution, this role collaborates across multiple onsite teams and navigates complex situations with a strong, customer‑focused mindset. As a member of the Exhibitions Operations HR team, you will be a trusted advisor to leaders and employees, responsible for fostering a positive, compliant, and productive work environment for your client group. This role maintains a consistent onsite presence to support operational needs, provide real‑time guidance, and strengthen team engagement. The position reports to the HR Director, Exhibition Operations. Key Responsibilities Work closely with leaders and employees to improve work relationships, build morale, increase productivity, and improve retention. Leverage strong interpersonal skills to communicate clearly and effectively in all situations at varying levels of the organization. Provide HR policy guidance and interpretation, advise on location‑specific guidance and procedures when applicable. Maintain a deep understanding of the employee experience and develop connections with employees through multiple avenues including job shadowing, walking chats and manager‑on‑duty responsibilities. Support non‑exempt employee recruitment activities within the assigned line of business, ensuring a high caliber of talent for current and future needs. Liaise with the corporate recruitment team for exempt employee recruitment activities. Provide guidance regarding performance management, coaching, and employee relations. Support and assist in the resolution of complex employee relations issues. Attend and participate in employee disciplinary meetings, terminations, and investigations. Understand business goals and recommend new approaches and methods to effect continual improvements in business objectives, productivity, and development of HR within the company. Support learning and development activities on‑site including new hire orientation, HR training and programming and outreach‑led activities. Liaise with HR centers of excellence to resolve employee inquiries and issues related to Payroll, Benefits, and Compensation. Drive compliance on‑site by maintaining awareness of current and developing state and local statutes related to employment, and employer responsibilities. Train managers and assist with accountability for consistent enforcement of policies within their teams. Submit and manage business processes in Workday, including employee status changes, compensation adjustments, and other HR transactions. Required Qualifications Minimum of 2 years demonstrated experience in a Human Resources Manager or similar HR role. Minimum of 2 years experience managing complex employee relations and conducting investigations. Familiarity with managing leaves of absence and ADA accommodation requests. HR experience supporting a group of 50+ employees. Strong familiarity with the local market, specific to labor and employment issues. Experience working in a hospitality or themed entertainment environment. Proficiency with HR systems, specifically Workday. Proficiency with MS Office Suite, Google Suite, recruiting tools such as LinkedIn, Indeed, etc. Familiarity with scheduling software and platforms. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. The position also works in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small or enclosed spaces. Physical demands include the ability to walk, stand, take stairs, elevators or slides, navigate the environment during day and night, remain in a sitting or standing position for prolonged periods, repeat motions involving wrists, hands, or fingers, and lift up to 15 pounds at times. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will comply with company and OSHA standard workplace safety protocols, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Schedule This is a full‑time position, and hours of work and days are Monday through Friday, 9a.m. to 5p.m. or 10a.m. to 6p.m. Occasional evening and weekend work may be required as duties demand. Supervisor Responsibilities This position does not require supervisory responsibility. Travel This position does not require travel. Other Duties Job duties may change at any time with or without notice. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. IMPACT Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental well‑being in our community. INCLUSION Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. BENEFITS Medical Insurance options: PPO & HDHP* Dental and Vision Insurance HSA, HRA, and FSA options 401(k) Retirement Plan Company‑paid Life Insurance Policy and Disability Coverage Voluntary Critical Illness and Life Insurance Policies Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop, Merch and Cafés Admission to Meow Wolf attractions for employees and guests Regular or project based full‑time positions. Please visit for more information. About Meow Wolf Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. We create immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. #J-18808-Ljbffr