Director of Sales and Marketing

Join our team as Director of Sales & Marketing at Residence Inn Wilmington Downtown!

Step into a role where your strategic vision and passion for growth can truly shine. As the Director of Sales & Marketing , you will be the driving force behind revenue growth, leading proactive sales efforts to bring in new business and strengthen relationships with key clients. In this role, you will focus on identifying new business opportunities, building lasting partnerships, and showcasing the unique offerings of the hotel to potential clients. Your expertise and initiative will help position the property as a go-to destination for business travelers, events, and more.

What We’re Looking For:

• 3+ years of hands-on hotel sales and leadership experience is required.
• Director-level experience is preferred.
• Proven success in outside sales with a strong ability to generate new business.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
• Must be proficient with Windows operating systems and sales software.
• Must have valid driver’s license for applicable state and an acceptable MVR (Motor Vehicle Record).

Your Role:

You’ll be at the heart of the hotel’s growth strategy, responsible for elevating its presence in the market. Your mission is to grow revenue by proactively reaching out to current and prospective clients, understanding their needs, and aligning them with the hotel’s unique offerings. Some of your key responsibilities include:

• Actively prospect and solicit new corporate business to drive revenue for the hotel.
• Make sales appointments and cold calls to consistently identify and close new accounts across all direct sales segments.
• Host clients for site visits, personalized tours, and exclusive entertainment events to demonstrate the value of our properties.
• Monitor the production of all top accounts, analyzing trends, and adjusting strategies to maximize hotel performance.
• Collaborate with the revenue management team to create and implement sales strategies that optimize hotel yield.
• Lead and participating in daily and weekly sales meetings to ensure alignment and success across all initiatives.
• Implement special promotions and participating in sales blitzes to boost direct sales efforts.
• Ensure all interactions with guests and colleagues are conducted in an attentive, friendly, and service-oriented manner.
• Other duties as assigned.

What We’ll Do For You:

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer


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