Front Desk Receptionist

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching

Job description

Schedule: Monday - Friday, 8AM - 5PM

We are looking for a receptionist to manage our front desk daily and perform various administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the company. You will welcome guests and receive people who visit the business positively and execute all administrative tasks to the highest quality standards. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies quickly and effectively while streamlining office operations. Multitasking and stress management skills are essential for this position.

Responsibilities:

• Greet visitors appropriately, determine visitor needs in a professional manner
• Direct visitors to the correct person.
• Disburse safety paraphernalia, if needed with onsite customers or visitors
• Monitor people coming and going through the reception door
• Ensure back up when absent from receptionist desk
• Answer and address incoming phone calls in a timely and polite manner
• Manages Associated Truss & Lumber contact lists, including phone and email
• Determine the purpose of the call to transfer to the applicable person or department
• Distribute daily mail to the appropriate person or department
• Maintain postage inventory
• Distribute inbound and outbound freight packages
• For all inbound packages, verify product to the packing slip, notifying recipient by email
• Maintain and order office, janitorial, postage, and vending supplies as needed
• Coordinate staff meetings and assign time to the conference room
• Coordinate service calls for office equipment/vending machines
• Maintain company information logs on an excel spreadsheet
• Ensure knowledge of salesperson to work in the office by day
• Ensure knowledge of staff movements in and out of office
• Perform any other office tasks assigned to do in spare time

Qualifications and Skills:

• 3–5 years of customer service experience preferred
• High School diploma or GED equivalent required.
• Proficient in the use of Microsoft Office; Word, Excel & Outlook, and Power Point
• Professional verbal and written communication skills
• Reliability: Be able to come to work on time each day.
• Ability to thrive in a faced paced, constantly changing environment.
• Ability to multitask and work independently with little supervision
• Strong organizational and time management skills

COVID-19 considerations:
We follow CDC guidelines and recommendations to stop the spread of COVID-19 and to keep our employees and visitors safe.