CREO Support Engineer / Analyst

CREO Support Engineer / Analyst

Naples, FL (On-site)

Responsibilities:

• Act as first point of contact for problem resolution and resolve key systemic production issues
• Provide new hire onboarding and ongoing daily support of CREO (Multisite US)
• Create Teamcenter user training material and document FAQs for repetitive user issues
• Document test cases for system integration testing and UAT
• Work on Teamcenter - Creo integration issues
• Provide Teamcenter support, this is a smaller portion of the role

Requirements:

• 5+ years' experience of Creo customizations and configurations on both server and client sides BMIDE using ITK, C++, JAVA and SOA.
• TC-Creo integrations, Active Workspace and Creo Integration.
• Daily user and admin support of Creo issues and if possible Teamcenter.
• Documentation experience to create test case documents and User training manuals is must.
• PLM experience with any of the following is desired Teamcenter, 3DExperience, or Windchill.
• Multisite expertise (US and Canada)

Desired:

• Direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issue
• Expertise in Workflows, Classification administration, project and Access Manager.
• Expertise in latest active Workspace versions configurations.
• Teamcenter configuration expertise for BMIDE
• Multi CAD support experience.