Technology Support Associate

Providing remote support for corporate standard technology products, the full-time Technology Support Associate will conduct hardware and software planning, troubleshoot technical issues, and manage installations and upgrades while collaborating with staff and vendors to ensure service consistency. Key responsibilities Organizes and coordinates activities for installing, deploying, and upgrading technology products Manages customer relationships to track service levels and ensures compliance with established procedures Drafts and maintains policies, standards, and procedures to document technical processes Required qualifications Bachelor's Degree or 2-4 years of relevant experience preferred Bachelor's Degree in Computer Science or a related field preferred A+ Certification preferred Experience with Networking Technology preferred #J-18808-Ljbffr