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Microsoft Workplace Services Lead

The Brixton Group, Inc.

Saint Petersburg, FL
Job Title

Duration: 6+ months contract to hire Compensation: $60-75/hr W2 Location: St. Petersburg, FL

Key Responsibilities
  • Own Intune, MECM/SCCM, and MDM services within the IMS Workplace/EUC tower, accountable for service stability, SLA adherence, and operational excellence.
  • Establish and maintain service governance, including KPIs, operational metrics, risk management, and escalation management.
  • Act as the escalation point for complex endpoint-related incidents, problems, and service risks.
  • Provide oversight for device lifecycle services, including provisioning, configuration, patching, software deployment, compliance enforcement, and decommissioning.
  • Ensure standardized delivery models, runbooks, and operational processes are followed across global delivery teams.
  • Drive effective collaboration between Service Desk, Field Services, Security Operations, and Endpoint Engineering teams.
Platform Strategy & Transformation
  • Cloud Platforms: Azure, AWS, OCI, GCP
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager (MECM/SCCM)
  • Mobile Device Management (MDM)
  • Windows 10 / Windows 11
  • Microsoft Entra ID (Azure AD)
  • Endpoint Security, Compliance, and Conditional Access
Apply
Vacancy posted 5 hours ago
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