Front Desk Administrative Assistant

Front Office Administrative SpecialistModern Insurance Marketing, headquartered in Wilsonville, Oregon, has been delivering insurance and risk management solutions for decades. As a "Full Service Insurance Agency," they have a wide variety of insurance options, including home, auto, life, and health. Their business program keeps virtually any commercial enterprise secure for the right price, and their programs for specific industries do the same.Job SummaryOur agency is committed to providing excellent customer service, operating with integrity, and treating our clients & agents like extended family. The Front Office Administrative Specialist role is vital to creating a welcoming and professional office environment. This position is onsite and serves as the first impression and point of contact for the agency, while managing daily front office operations and administrative services.Primary Responsibilities:Front Office & ReceptionGreet guests and team members in a friendly, professional mannerAnswer, screen and direct phone callsConference room and appointment schedulingOpen and close the office as neededManage office supplies, equipment and inventoryReceive, sort, and distribute mail, packages, and deliveriesPerform light office errands as neededAdministrative ServicesUse Microsoft Outlook, Teams and RingCentral for communicationsData entry and reporting using Microsoft Excel and internal CRM program.Monitor, review and submit applications.Light accounting for vendor invoices and commission inquiriesPrint and prepare materials ensuring complianceProvide general administrative support to Agency DirectorAssist with the planning, coordination, and execution of sales events and trainingsAssist with special projects and additional duties as assignedPrimary Skills & Requirements:High School Diploma or equivalent required2+ years of front office or administrative experience requiredExperience with Medicare or Health Insurance preferredStrong communication and customer service skillsProfessional demeanor with a positive attitudeStrong organizational and multi-tasking abilitiesManage multiple priorities in a fast-paced environmentDetail-oriented, dependable, and service-focusedProficiency with Microsoft Office programs (ex. Excel, Outlook, PowerPoint, Teams)Ability to lift up to 20 lbs. as neededReliable transportation requiredBenefits AvailableMedical/Dental/Vision Insurance401(k) Retirement PlanPaid HolidaysPTOCommunity Service PTOFSA/HSALife InsuranceShort-Term and Long-Term DisabilityThe general pay scale for this open position is $20 - $25. Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate's experience, skill set, education level, and/or insurance license.