Controls Account Manager

Job Description

Job Description

Are you a Controls Account Manager searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

The Controls Account Manager is responsible for designing, estimating and selling complex building automation systems

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Designing, estimating and selling complex building automation systems as well as smaller service-based sales, including analytics connections and reporting services
• Consolidates, references information by collecting, organizing and assembling data for reports, presentations, and/or special projects
• Develops owner sales plans and generates successful sales with core customers
• Responds to customers by identifying needs, generating quotes and closing orders
• Estimating and take-off services will be provided by the operations group, but the controls sales engineer must also be capable of project take-off, estimation and proposal development as needed
• Regularly visit engineer/architect offices with the goal of education and greater proliferation and influence in the indirect market, with emphasis on building direct client relationships first which then naturally lead into engineering support services for client's capital projects
• Assist New System Sales (NSS) with custom and standardized delivery of plans and specifications for qualified opportunities
• Deliver project bids directly to contractors as well as to New System Sales (NSS) and strategize prior to and during the bid process to win work
• Provides needed information to other departments to ensure jobs are completed on time
• Communicates customer perceptions by gathering customer feedback and sharing information with management
• Works closely as a team member with other parts of the business
• Flexibility to work outside normal work hours/weekends, as required.
• Some travel with occasional overnight stays

TEAMWORK

• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
• Continually look for ways to improve our processes and ability to serve our customers effectively
• Improve personal performance on a continual basis

CUSTOMER SERVICE

• Provide responsive, professional and diplomatic customer service
• Answer customer calls and correspondence quickly and pleasantly
• Communicate with customers in a friendly, professional, and patient manner
• Perform all duties with the goal of building and maintaining long-term customer relationships
• Immediately address any customer's concern and requests the involvement of other Company personnel as required

SAFETY

• Follow all company safety programs and report any non-compliance to your Team Leader
• Notify Manager or Safety Director of any unsafe conditions

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor's degree in Engineering or related field and 5+ years sales experience; or equivalent combination of education and experience. Experience in Controls plan and specification projects and/or direct negotiated sales. Experience in Controls system integration. Experience with Tridium, BacNet, Lon, Trane, and/or other major control vendors. Experience in Access Controls, Security & CCTV is a plus. Past experience as a controls technician, engineer, or project manager is a plus.

COMPUTER SKILLS

Microsoft Word, Microsoft Outlook

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver License, CEM and/or LEED certification a plus

LANGUAGE SKILLS

Ability to read, analyze and interpret service bulletins, technical procedure manuals, equipment specifications, and governmental regulations. Ability to effectively present information and respond to questions from top management, customers and staff.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse and telephone keyboard. The associate must be able to travel locally as required. The associate is frequently required to sit, stand, walk use hands to operate computer keyboard and telephone. The associate is occasionally required to climb, balance, stoop, kneel or crouch. The associate frequently must lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities are required by this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment and visits to job sites, which includes outdoor work and work in mechanical/equipment rooms. During the job site visits, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

EEO STATEMENT

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

OTHER REQUIREMENTS

• Ability to pass drug screening
• Ability to prove US employment eligibility