Head of Customer Insights & Experience Design
Risant Health
Risant Health is seeking a Customer Insights Lead to shape end-to-end care experiences across patient, clinician, and operational journeys. You will bridge human insight with design to produce actionable requirements for product, workflows, and care models, collaborating with multiple domains to ensure fidelity to patient needs. The role focuses on human-centered and equity-driven design, guiding cross-functional teams, and translating qualitative findings into scalable solutions that improve #J-18808-Ljbffr Risant Health
$105k - $130k
Success Manager - Partner Insights & Enablement Truveta is the world... ..., software and big data experience who share our company values.... ...for you. The Opportunity The Customer Success Manager will sit within... ...feasibility assessment, study design considerations, data interpretation...SuggestedFor contractorsRemote workFlexible hours- ...pricing strategy, go-to-market design, and sales force... ...sets us apart is deep industry experience, data-driven methods, and tailored... ...timely delivery of analyses, insights, and recommendations.Structuring... ...organization to renegotiate 100+ customer contracts to drive margin...SuggestedWork at officeFlexible hours
- ...component tied to this role at market value. Insight at a Glance ~14,000+ engaged teammates... ...be assigned. Understand each target customer’s business model, map their organization... .... Qualifications: ~5+ years of experience selling technology hardware, software or...SuggestedBase plus commissionLocal areaImmediate startRemote work
$320k - $365k
...keep delivering meaningful results for our customers. Joining the Sales team also means:... ..., and post-sale revenue outcomes Experience across more than one motion (direct, channel... ...dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization...SuggestedLocal areaRemote work$181k - $326k
...world. Across these disciplines, our teams design and deliver solutions that safeguard... ...facing our clients and communities. Client experience at HDR is built on understanding our... ...corporate leaders, this role translates client insights into meaningful action, fosters a client...SuggestedFull timeTemporary workPart timeWork at office- ...Why join us? Our purpose is design for the good of humankind. It... ...identifying and securing new large customers that are competitively-held... ...the relationship is firm and headed for longer-term results... ...You Bring Needed skills and experience for this role include: ~ Bachelor...Full timeContract work
- Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer... ...B customer insights or VoC program management, strong survey design skills, and proven dashboard creation with Power BI and...
$75k - $100k
...in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable... ...and long-lasting professional relationships.Required Skills & Experience:Bachelor’s degree in Business, IT, or related field — or...Contract workWork at officeLocal areaImmediate startRemote workFlexible hours$83.04k - $103.76k
...using space to help life on Earth. Planet designs, builds, and operates the largest... ...company and data company all rolled into one. Customers and users across the globe use Planet's... ...and outcomes Provide excellent customer experience, ensure successful delivery of our services...Full timeContract workTemporary workWork at officeLocal areaRemote workHome office3 days per week- ...Job Description:Senior Manager, Customer InsightsRole OverviewAs the Senior Manager, Customer Insights, you will play a pivotal role... ...administration, methodology design, and governance of global relationship... ...or advanced degree preferred.Experience:5+ years of experience in B2B...Full timeWork at officeVisa sponsorshipWork visa
$109.03k - $181.72k
...delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test,... ...defense, and semiconductor markets for customers in over 100 countries. Learn more... ...enabling software monetization, customer experiences, scalable business operations, and...Permanent employmentTemporary workWork at officeRemote workFlexible hours$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...where agents are stalling. Use data-driven insights to proactively recommend optimizations...Full timeWork experience placementShift work$86.25k - $138k
...seeking out diverse perspectives from our customers, communities and each other.Life at Axon... ...teams by providing invaluable insight into customers’ needs and challenges, helping... ...opportunities within accountsWhat You BringRequired Experience: Justice / Legal Sector. We are seeking...Work experience placementRemote work$123.1k - $186.3k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...Signature offer.Agentic Workflow Design: Design multi-step digital workflows... ...in the process.Business Insight: Combine expert Salesforce...Full timeWork at officeFlexible hours3 days per week$123.1k - $186.3k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...practices for visualization design and dashboard performanceEscalate... ...Sales (lead scoring, opportunity insights, activity capture) and...Full timeWork at officeFlexible hours3 days per week- ...the one building AI-powered experiences where they matter most.At Genesys... ...organizations create better customer experiences through AI-... ...leaders, using customer health insights, adoption trends, and... ...with flexible ways of working designed to help people do their best...Full timeWork from homeWorldwideFlexible hours
- Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy... ...team focused on delivering high-quality customer support while managing critical... ...teams. The ideal candidate has extensive experience in technical customer support, at least...
$160k - $190k
...SentiLink Strategic Customer Success Manager SentiLink provides... ...roles are hybrid or in-office by design. For example, our engineering... ...Requirements: ~7-9 years experience as an advisor, consultant,... ...Collaborate closely and share insights with cross-functional teams to...Live inWork at officeRemote workHome officeFlexible hours- ...largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business... ..., extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by...
$200k
.../ Washington / OregonCustomer Office - Customer Success /Full-Time /RemoteSaviynt's AI-powered... ...and action-item completion.Data-Driven Insights: Monitor and identify product... ...related field.Domain Expertise: Knowledge and experience in Identity and Access Management (IAM)...Full timeWork at officeRemote work$86.6k - $144.4k
About the RoleThe Customer Success Director is the senior strategic... ...Product teams to provide customer insights and influence product... ...technology or IT solution delivery experience considered.5-7+ years of... ...be considered.Reports to the Head of Customer SuccessWorking for...Full timeLocal areaRemote work$31.76 - $38.46 per hour
AIA Seattle and Seattle Design Festival envision of a culture of design that fosters equitable, resilient, thriving communities.... ...Qualifications Requires Bachelor’s Degree or equivalent life experience Demonstrated management experience in programs development,...Hourly payFull timeWork at officeRemote work- Capital One is seeking a Product Design Director to lead the EASE Customer Experience team within CDX Design. You will guide a cross-disciplinary group of designers, partner with research, product and tech leadership, and shape design strategy that supports business objectives...
$75k - $85k
...functionally with product, content, and sales to channel user insight into the roadmap and go-to-market strategy Grow over time into... ...for renewals and expansion About You: ~13 years of experience in a SaaS Client Success, Account Management, or sales role,...Work at officeRemote workFlexible hours$121.84k - $152.32k
...to help life on Earth.Planet designs, builds, and operates the largest... ...company all rolled into one.Customers and users across the globe... ...or strategic customer-facing experience in enterprise B2B SaaS or technology... ...data into actionable insights.Experience leading organizational...Full timeTemporary workWork at officeLocal areaRemote workHome office3 days per week$148.4k - $259.7k
...identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion... ...Guide executive decision-making through insight and credible challenge when necessary.Value... ...with executive visibilityProven experience driving renewals, expansion, and long-term...Work at officeRemote workFlexible hours$80k - $130k
...Nightlife • Private Events NOW HIRING Member Relations & Guest Experience Manager $80,000 – $130,000 annually | Based on experience &... ...You will transform every guest interaction into meaningful insight: Capture and maintain detailed guest profiles —...Full timeImmediate start$129k - $205k
JOB DESCRIPTION Job Title Customer Experience Manager Job Description Your role:... ...Leading end-to-end consumer research and insights initiatives, developing project plans,... ...have a bachelor’s or master’s degree in a Design discipline, Computer Science...Full timeWork at officeImmediate startWork visaRelocation package3 days per week$235k - $245k
...sophisticated analytics, and strategic insight to deliver solutions that stand up to the... ...client relationships. They are leaders who design innovative analytical approaches, guide... ...skills 5+ years of relevant experience post-graduate school, preferably in consulting...Full time$75k - $100k
...SAFR business is looking for a proactive Customer Success Manager to join our team. This... ...for ensuring a seamless and successful experience for our SaaS (Software-as-a-Service) and... ...improvements and priorities. Customer Insights & Reporting: Review and communicate customer...Full timeRemote work
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