Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Head of Support & Customer Experience

Plaid Inc

Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering high-quality customer support while managing critical incidents and aligning with cross-functional teams. The ideal candidate has extensive experience in technical customer support, at least 10 years in the industry with a strong background in fintech or B2B SaaS. Join us in unlocking financial freedom by leading the gold standard of support in fintech. #J-18808-Ljbffr Plaid Inc

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Global Head of Support & Customer Experience in Washington DC vacancy
  •  ...its corporate membership by building relationships across the global photonics industry. The role requires a blend of technical credibility...  ..., business awareness, and relationship-building skills to support more than 600 corporate members. The ideal candidate will... 
    Suggested

    Optica

    Washington DC
    2 days ago
  •  ...Technical Director to enhance corporate membership within the global photonics sector. This role involves fostering key relationships...  ...The ideal candidate possesses a degree in photonics, significant experience in related areas, and exemplary communication and networking... 
    Suggested

    KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC

    Washington DC
    2 days ago
  •  ...Chief Global Member Engagement Officer (CGMEO) About the Company Globally recognized association for security professionals...  ...should have a Bachelor's degree and at least 10 years of leadership experience within a professional association, nonprofit, or membership-based... 
    Suggested

    Confidential

    Alexandria, VA
    3 days ago
  • American Express Global Travel & Transpor tation (Amex GBT) is seeking a strategic client manager to lead global accounts in the United States. You will guide clients through goals, optimize programs, and drive growth, partnering with internal teams to enhance value delivery... 
    Suggested
    Remote job

    American Express Global Business Travel

    Washington DC
    3 days ago
  • Gartner is seeking a Client Director to set and execute the strategy for global clients or major regional accounts with substantial strategic and revenue impact. You will own a sales quota and focus on client value delivery, retention and new business. In this role you... 
    Suggested

    Gartner

    Arlington, VA
    2 days ago
  • $123.1k - $186.3k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action...  ...Own the end‑to‑end Signature Success experience for a portfolio of high‑value customers...  ...medical, dental, vision, mental health support, paid parental leave, life and disability... 
    Work experience placement

    salesforce.com, inc.

    Washington DC
    2 days ago
  •  ...in Arlington, Virginia, is looking for a Head of Mission Success to lead the deployment of our software products and ensure customer success within the military sector. This...  ...We require at least 10 years of military experience in logistics, coupled with strong leadership... 

    Rune Technologies

    Arlington, VA
    3 days ago
  •  ...Job Summary The Global Account Executive will be responsible for...  ...companies within their assigned Customer List. The Global Account...  ...our Sales Leadership, Internal Support, and our Training and Development...  ...’s Degree or relevant work experience required Minimum 3-5 years of... 
    Work experience placement
    Work at office
    Local area
    Flexible hours

    SHI GmbH

    Washington DC
    4 days ago
  • $120k - $250k

     ...re proud to be a $16 billion global provider of IT solutions and...  ...reside in the United States to support business needs. Up to 50% of...  ...offerings. Align solutions with customer business objectives and IT...  ...Bachelor’s Degree or relevant work experience required Minimum 3‑5 years of... 
    Work experience placement
    Work at office
    Remote work
    Worldwide
    Home office
    Flexible hours

    SHI GmbH

    Washington DC
    4 days ago
  •  ...Enablement Program Manager for Success Plans within the Success Plans GTM Center of Excellence. You will own end-to-end enablement for a global audience, coordinating with Product, Marketing, and Sales to map content, timelines, and channels. You’ll manage intake, timelines,... 

    Salesforce

    Mc Lean, VA
    2 days ago
  •  ...transformation by building the tools and experiences that thousands of developers...  ...they use every day. Our Support team plays a critical role—...  ...resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and... 
    Work experience placement
    Local area

    Plaid Inc

    Washington DC
    1 day ago
  • Retained by a $3B, industry leader in the Global Manufacturing of Automated Machinery for...  ...service. The ideal candidate will have experience with large $$ Automated Machinery Sales,...  ...on time delivery, and excellent service/support. #J-18808-Ljbffr Global Talent... 
    Local area
    Work from home
    Home office

    Global Talent Resources Corporation

    Washington DC
    4 days ago
  • $110k - $245k

     ...Global Key Sales Account Executive Join NSF as a Global Key Sales Account Executive...  ...accountability for an exceptional client experience. If you enjoy relationship-driven selling...  ...forecasting, and pipeline management to support profitable growth Identify, pilot,... 
    Remote job
    Worldwide
    Shift work

    National Science Foundation (NSF)

    Washington DC
    3 days ago
  •  ...building strong relationships, understanding member needs, and supporting initiatives that drive member engagement. The ideal candidate must have a PhD in a relevant field, along with 2-5 years of experience in the photonics industry. Strong skills in public speaking,... 

    Tennessee Society of Association Executives

    Washington DC
    2 days ago
  • $191.2k - $291k

     ...seeking an Engagement Manager (EM) to lead the delivery of AI solutions for national security missions. This role involves managing customer relationships, overseeing project execution, and requires an active TS/SCI clearance. Ideal candidates will have over 5 years in... 
    Relocation

    Scale AI

    Washington DC
    2 days ago
  • The New England Society of Association Executives is seeking a Technical Director to enhance corporate membership in the photonics industry. This role involves establishing strong relationships, understanding member needs, and providing valuable opportunities. The successful...

    New England Society of Association Executives

    Washington DC
    2 days ago
  •  ...Healthcare, Education and Not-For-Profit Group ("HENFP") is part of the Global Commercial Bank. HENFP is unique in that our client teams are...  ...Sales Performance Management Business Development Client Experience Branding Continuous Improvement Data and Trend Analysis... 
    Work experience placement
    Local area
    Shift work
    Day shift

    Bank of America

    Washington DC
    2 days ago
  • $18.65 - $19.15 per hour

     ...Job Title Guest Experience Specialist Job Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check...  ...do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Info Job... 
    Hourly pay
    Full time
    Work experience placement
    Local area

    Marriott International Inc

    Washington DC
    14 hours ago
  • $75.04k - $93.8k

     ...States Position Overview The Customer Success Manager II is responsible...  ...an exceptional customer experience, strong net revenue retention...  ...Implementation, Professional Services, Support, Product, and other internal...  ...working in a matrixed, global organization with cross‑... 
    Local area

    Diligent-14787b60

    Washington DC
    1 day ago
  •  ...work with clients across the United States, with global ambitions in the years ahead. Who You Are: As a Customer Success Manager at Citian, you will be...  ...important needs and providing an outstanding customer experience while ensuring maximum value from our products and... 
    Work at office
    Local area

    Citian

    Washington DC
    1 day ago
  • $110k - $125k

     ...By harnessing insights from global medical data, we empower industry...  .... Sorcero provides a supportive community to bring out the best...  ...the future of life sciences. CUSTOMER SUCCESS MANAGER The Customer...  ...or Communications 3+ years of experience in a client‑facing role (Customer... 
    Remote work
    Work visa
    Flexible hours

    Sorcero

    Washington DC
    1 day ago
  •  ...world for all. The AI Customer Success function is being...  ...end‑to‑end post‑sale experience for a portfolio of...  ...intelligence capabilities, supporting investigators and...  ...work directly with the Head of Customer Success and...  ...Operating Rhythms As a globally distributed team,... 
    Contract work
    Remote work
    Worldwide

    TRM Labs

    Washington DC
    1 day ago
  • $55k - $65k

     ...Description Our Customer Success Team seeks a passionate, self‑motivated...  ..., sales, product, and support teams to ensure all stakeholder...  ...Knowledge and Expertise 3+ years of experience in implementation management,...  ...Certified company and the global leader in cloud‑based access... 
    Worldwide

    Brivo

    Bethesda, MD
    4 days ago
  • $80k - $90k

     ...trusted partner, we empower the global business community with the...  ...Position Description The Customer Success Manager maintains and...  ...communicating internally with Enhesa support teams while maintaining clear...  ...your colleague’s accounts. Experience 2-4 years of demonstrated... 
    Contract work
    Work from home
    Worldwide
    Flexible hours

    Enhesa

    Washington DC
    4 days ago
  • $120k

     ...eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by...  ...- Remote) Customer Success Manager, Global and Large Law Washington, DC $104,300.0...  ...Partner Account Manager - Distribution Support and Sales District of Columbia, United... 
    Full time
    Work at office
    Remote work

    eGain

    Washington DC
    8 hours ago
  •  ...helps organizations optimize their users' experiences by leveraging AI automation for the...  ...with our thousands of market‑leading customers globally – including 95% of the FORTUNE 100 – we...  ...our global employee wellness programs support the physical, emotional, and financial... 
    Local area
    Remote work
    Flexible hours

    Riverbed Technology

    Bethesda, MD
    1 day ago
  • $97k - $190k

     ..., MongoDB Atlas, is the only globally distributed, multi‑cloud database...  ...Azure. Atlas allows customers to build and run applications...  ...Sales, Product, Services, and Support to drive long‑term health and...  ...What You Will Bring Relevant Experience: 7 to 10+ years in a technical... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    MongoDB

    Washington DC
    1 day ago
  • $80k - $88k

     ...transportation industry with our advanced Customer Data Platform (CDP). Our work...  ...adaptive insights to support their business goals...  ...2+ years of customer success experience in a B2B automotive SaaS company...  ...that supports work‑life balance Global team of innovators,... 
    Remote work
    Home office
    Flexible hours

    Fullpath

    Washington DC
    1 day ago
  • $100k - $130k

     ...accounts by creating metrics to support onboarding, product adoption,...  ...objectives and drive customer success. Create individualized...  ...relevant field. 3+ years of experience in a technical consulting role...  ...within a highly collaborative global team setting. Willingness to... 
    Contract work
    Work at office
    3 days per week

    AvePoint

    Washington DC
    14 hours ago
  •  ...stand shoulder-to-shoulder with our customers. We believe in the power of...  ...Investment Partners, a leading global investment firm, we offer equipment...  ..., business development, sales support and delivering an exceptional partner experience to generate growth and deepen market... 
    Temporary work
    Work at office
    Local area
    Flexible hours

    PEAC Solutions

    Laurel, MD
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Head of Support & Customer Experience. Be the first to apply!