Inside Sales Manager

Inside Sales Manager

Location: Wheeling, Illinois – On-site

Position based on-site in Wheeling, Illinois .

Candidates must live within a reasonable commuting distance; no relocation assistance available .

Industry: Machine Tool Accessories / Work holding & Clamping Systems

Role Summary

Our client is an established international manufacturing group specializing in work holding and clamping systems for machine tools , serving turning, milling, and other precision manufacturing applications.

They are seeking a hands-on Inside Sales Manager to lead a team of three while providing commercial and technical support to customers and the Outside Sales team.

This is a working manager role , combining people management with daily involvement in quotations, customer inquiries, and order support. The ideal candidate brings strong technical aptitude and a disciplined, collaborative approach.

Key Responsibilities

• Lead, coach, and develop the Inside Sales team (3 people) , establishing clear priorities, processes, and accountability.
• Manage daily quotations, customer inquiries, order support , and follow-up activities.
• Provide product and technical support to customers and sales representatives.
• Partner with Outside Sales to ensure timely and accurate commercial support.
• Coordinate with Engineering on product and application requirements and with Marketing on commercial initiatives.
• Resolve customer issues and improve Inside Sales workflows and responsiveness.

Candidate Profile

• 5–15 years of relevant experience in Inside Sales, Technical Sales Support, Sales Operations, or a related customer-facing function.
• Previous experience managing, supervising, or developing team members.
• Background in technical/mechanical industries , preferably machine tools, workholding, tooling, machining, industrial equipment, or engineered products.
• Strong technical aptitude and ability to understand mechanical products and applications.
• Experience supporting an Outside Sales organization.
• Strong organizational, customer-service, and problem-solving skills, with attention to detail.
• Collaborative, professional, and non-confrontational leadership style .
• Hands-on and flexible, with the ability to manage changing priorities.

Compensation

• ABS depending on eperience
• Performance-based incentives tied to established goals.
• Additional company benefits.

• Target start date: As soon as possible .