Head of Customer Delivery & Implementation (Enterprise B2B SaaS) (m/w/d)
medflex.de
Über medflex medflex ist ein schnell wachsendes B2B SaaS-Unternehmen im Gesundheitswesen. Wir digitalisieren und automatisieren komplexe Kommunikations- und Prozessabläufe für Praxen, MVZs und Kliniken. Wir bauen unsere Enterprise-Delivery-Organisation aus und suchen eine Führungskraft, die nachweislich große SaaS-Implementierungen erfolgreich gesteuert und Teams aufgebaut hat. Deine Rolle Onboarding, Implementierung & Rollouts bei Enterprise-Kunden Projekt- & Ressourcensteuerung über mehrere parallele Implementierungen Teamführung & -aufbau im Bereich Delivery / Implementation / Project Management Delivery-KPIs wie Time-to-Value, Go-Live-Rate & Milestone-Adherence Deine Aufgaben Aufbau & Führung eines Enterprise-Delivery-Teams Standardisierung & Skalierung von Implementierungsprozessen Steuerung komplexer Multi-Stakeholder-Projekte Zusammenarbeit mit Product & Tech zur Anforderungs- und Feature-Steuerung Recruiting und Skalierung der Organisation
- Mind. 5 Jahre Führungserfahrung im Enterprise-B2B-SaaS-Umfeld
- Nachweisbarer Track Record in Implementation / Delivery / Professional Services
- Erfahrung mit großen Ticket Sizes & komplexen Rollouts
- KPI-Orientierung & Prozess-Exzellenz
- Teamaufbau & People Leadership
Vacancy posted 3 days ago
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