Vice President, Product Manager - Client 360 World Model & Ontology

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in C360 - World Model, you will be the hands-on owner of the World Model as a product — accountable for its structure, coherence, quality, and direction — delivering not by running a large team, but by coordinating the specialists who own each domain and the engineers who build the platform beneath it.

The World Model is the governed knowledge layer beneath that view: a version-controlled library of definitions — the entities C360 recognises, their properties, relationships, and data lineage — maintained as structured content, published to an interactive web application, and consumed directly by C360's production AI assistants through a subscription model. In short, it is the shared vocabulary that keeps every team, dataset, and AI agent describing the client the same way.

 

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Own and maintain the enterprise data model, ensuring consistency, accuracy, and alignment across core client entities, including client identity, hierarchies, coverage roles, revenue metrics, and relationship measures. Resolve overlaps, conflicts, and gaps to deliver a unified product experience.
• Govern the change management process for the data model by managing a streamlined approval workflow, coordinating reviews, securing domain-owner sign-off, validating source references, and driving timely publication of approved updates.
• Establish and enforce data quality standards, reference integrity requirements, and content governance practices that support AI-enabled experiences. Partner with engineering teams to automate quality controls and embed validation checks into development and deployment pipelines.
• Manage and communicate the data consumption contract for AI assistants and downstream consumers, ensuring subscription accuracy, maintaining compatibility, and proactively coordinating breaking changes and release communications.
• Define and execute a focused roadmap for the data model product, prioritizing high-impact initiatives, balancing delivery against available capacity, and appropriately deferring or delegating lower-priority work.
• Collaborate across business and domain teams to align requirements, drive cross-functional decision-making, and escalate complex or disputed issues through established governance forums when necessary.
• Monitor and report on model health and operational performance through a consistent set of metrics, including data currency, reference integrity, backlog management, publication turnaround times, and subscription health.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Product management or product ownership experience for a platform, data, or developer-facing product used by other teams — and comfort being its single, hands-on owner.
• A strong grasp of taxonomy, ontology, or data-model design: defining entities, relationships, and controlled vocabularies and keeping them consistent as they grow.
• Experience running a lightweight content or change workflow (intake → review → publish → retire) and getting things agreed through people you do not manage.
• A solid understanding of data lineage and provenance — the difference between a system of record and derived data, and why it matters for downstream trust.
• Comfort in a version-controlled, documentation-as-code environment (Git, structured Markdown / YAML, automated checks, pull-request review).
• Excellent prioritization and self-management — able to protect a focused roadmap and say no under real capacity limits.
• Clear, precise written communication — equally credible with engineers and with senior business stakeholders.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience in wholesale / CIB banking (Corporates, Financial Institutions, Commercial Real Estate, Public Sector) or the businesses C360 serves (Global Banking, Markets, Payments, Securities Services).
• Familiarity with client-data domains — client identity and hierarchies, coverage models, revenue and wallet share, and relationship analytics.
• An understanding of how AI / LLM agents consume a knowledge or semantic layer (retrieval-augmented generation, tool / MCP integration) and how content quality shapes agent behaviour.
• Exposure to knowledge-graph or ontology tooling (for example RDF / OWL, SKOS, taxonomy managers) or GraphQL.
• Experience working alongside a data-governance function or council.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.