Commercial Lines Account Manager
$55k - $65kHarders & Bradford Insurance Agency
Job Description
Job Description
Harders & Bradford Insurance Agency is seeking an experienced Commercial Lines Account Manager to manage and service our growing book of commercial business. In this role, you will be the day-to-day service contact for commercial clients, handling everything from certificates and endorsements to renewals and coverage consultations. This is an opportunity to work with a diverse commercial book and play a key role in the retention and growth of the agency's commercial lines revenue.
Base salary: $55,000$65,000 based on experience ($26.50$31.25/hr.), plus bonus opportunities for new policy sales.
BenefitsHourly Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Hands on Training
Disability Insurance
Life Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Time Off (PTO)
Health Savings Account
ResponsibilitiesManage an assigned book of commercial lines accounts as the primary service contact for day-to-day client needs
Process policy changes, certificates of insurance, endorsements, audits, and related service requests accurately and efficiently
Assist clients with the claims reporting process and provide guidance on the coverage and claim implications
Conduct pre-renewal account reviews to identify coverage gaps, new exposures, and cross-sell opportunities
Prepare renewal submissions and work with carriers to secure competitive quotes and coverage terms
Communicate proactively with clients about renewal activity, market conditions, and coverage recommendations
Maintain complete and accurate client files within the agency management system in accordance with agency documentation standards
Support producers with new business onboarding and account rounding efforts
Stay current on commercial lines products across Maryland, Virginia, and DC
RequirementsActive Property & Casualty insurance license prior to start date (required)
Minimum 3 years of commercial lines account management experience in an agency or brokerage environment (preferred)
Working knowledge of commercial coverages including BOP, General Liability, Commercial Auto, Workers' Compensation, Commercial Property, and Umbrella/Excess (preferred)
Experience preparing certificates of insurance and managing certificate holder requirements
Strong written and verbal communication skills, including the ability to explain complex coverage concepts clearly to business owners
High attention to detail and strong organizational habits; capable of managing multiple accounts and deadlines simultaneously
Experience with agency management systems (preferred)
CIC, CISR, or other industry designations a plus
$55k - $65k
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