Office Manager

Title: Office Manager State Role Title: Gen Admin Supv I/Coord I Hiring Range: $49,000 - $69,216 Pay Band: 4 Agency: Dept Conservation & Recreation Location: Kiptopeke State Park Agency Website: Recruitment Type: General Public - G The Virginia Department of Conservation and Recreation (DCR) is the state’s lead conservation agency, providing access for outdoor recreation, strengthening communities’ flood resilience, and protecting what Virginians care about: clean water, parks, natural habitat, and open spaces. Serving a diverse commonwealth rich in nature and culture, DCR touches all Virginians’ lives. DCR offers paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer. DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE. Job Duties Office Managers manage administrative and financial functions to ensure continuity of park operations. In this position, you will: Oversee all financial operations, including budget development and monitoring, accounts payable/receivable, revenue collection and deposit, payroll processing, and compliance with Division and state cash management procedures. Manage procurement and inventory for park goods, services, and office supplies using the Division’s eVA and Cardinal Procurement platforms, ensuring accurate documentation and reporting. Coordinate all human resource functions for wage employees, including onboarding, scheduling, training, supervision, payroll certification, and end-of-season separation paperwork. Maintain and manage administrative records, project tracking, reporting, and correspondence in accordance with agency and state requirements. Serve as the primary liaison between the park and central administrative offices, ensuring clear communication and compliance with policies and procedures. Provide customer service and information to the public, coordinate reservations and special use permits, and manage park-run concessions, including point-of-sale operations and merchandise inventory. Develop and implement administrative standards, objectives, and procedures aligned with park priorities, and participate in required meetings, training, and professional development activities as needed. Supervise and implement training for office and contact station wage employees and coordinate schedules for the same. Work with a high degree of independence daily with overall supervision from the park manager. Minimum Qualifications Experience in customer service and/or public relations involving direct interaction with diverse audiences. Experience operating a variety of office equipment and computer systems, including Microsoft Office (Excel, Outlook, Word, Publisher), Canva, printers, copiers, and calculators. Cash management, merchandise, and/or retail sales experience. Experience with procurement, contracts, bookkeeping, budget management, and records retention. Supervisory experience to include training, scheduling, and performance management. Strong interpersonal skills to communicate effectively with diverse audiences. Ability to manage multiple tasks, priorities, and deadlines effectively in a fast-paced administrative environment. Ability to interpret and apply policies and procedures related to programs such as special use permits. A valid driver's license is required. Additional Considerations Familiarity with state accounting systems and procedures, procurement of goods, and financial reporting systems. Experience in recruitment, hiring, onboarding, training, payroll processing, and other personnel administrative functions. Prior experience in a state park or comparable natural resource, recreation, or tourism setting. A valid driver’s license is required to operate a state vehicle or a personal vehicle while conducting official business on behalf of the agency. DCR encourages applications from minorities, individuals with disabilities, veterans, and those with experience with the National Park Service or the federal government. We are an Equal Opportunity Employer (EEO/AA/TT). A valid Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency. Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify. Minorities, individuals with disabilities, veterans, and people with National/Federal Service experience are encouraged to apply. EEO/AA/TT Explore Virginia State Parks — On Us! As a DCR employee, you’ll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia’s State Parks extraordinary — with free admission, special discounts, and perks that turn every visit into something memorable. Employee benefits include: Free parking and admission to all Virginia State Parks. Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service): Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people. Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period. 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two‑night minimum required. Bunkhouses, camping cabins, and yurts are included; one‑night yurt stays receive a 25% discount. Join us and make Virginia’s great outdoors part of your life — it’s one of the many ways we show our appreciation for the people who make DCR’s mission possible! Contact Information Name: Human Resources Phone: N/A Email: View email address on click.appcast.io In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. #J-18808-Ljbffr