Project/ Program Manager IV (Community Health Partnerships Program Manager)

Project/Program Manager IV

Public Health Seattle & King County is seeking an innovative, collaborative, mission-driven leader with demonstrated program management and partnership development skills to lead the Community Health Partnerships Program, in the Community Health Services (CHS) Division. This position manages local (King County and City of Seattle) investments in core health safety net services, including medical, dental, behavioral health-primary care integration, and Medicaid outreach/enrollment services, which are provided by non-profit community health centers and other safety net providers. This position also serves as the division's lead coordinator and liaison for Public Health's contract with the City of Seattle Human Services Department (HSD). This position manages several multi-agency programs, contracts, and community partnerships to support the delivery of health care services and assure program quality. With other Public Health leaders, this position engages in policy development for and analysis of community health safety net programs and indicators. This position supervises one program manager and works with other Department and Division staff to align investments to achieve Public Health and health system priorities. Much of the funding for the Community Health Partnerships Program is from the City of Seattle Human Services Department (HSD). This position will work closely with HSD and other City of Seattle staff members. Additional funding and relationships are with King County Veterans Seniors and Human Services Levy [VSHSL], and Mental Illness and Drug Dependency [MIDD] program. Candidates with lived experience related to this work are strongly encouraged to apply.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

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Work Schedule

The standard schedule is Monday Friday, 8:00am - 5:00pm with occasional evening and weekend work required. This position is full-time and FLSA exempt, not overtime eligible.

Remote and Onsite Work

The Community Health Partnership team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building - 401 5th Ave. Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Job Duties

Manage investments that enhance health services for historically under-resourced and under-served communities, including:

• Establish policies, procedures, structures, and criteria for implementing the program's goals and contracts, through collaborative planning processes with local government and community partners.
• Ensure that funds and strategies address health needs of under-served and marginalized communities (such as people who are experiencing homelessness, immigrants, refugees, of color, LGBTQ, in need of reproductive and STI health services who would otherwise not have access), including addressing racism as a root cause of health inequities
• Design and implement competitive bid processes to select contracted providers, and manage agreements that determine scope of work and performance commitments with community partners and funders
• Manage and monitor a portfolio of program investments, including development of program budgets, funding allocations, reporting requirements (monthly/quarterly/annual), and performance commitments with subcontractors/community partners.
• Provide and arrange for training and technical assistance for community providers and other health safety net organizations, including strategies to support quality improvement and overall program goals.
• Build collaborative relationships with community partners including King County's Federally Qualified Health Centers and other health safety net service providers to promote program goals and objectives, and represent the program and Public Health in community coalitions, meetings and committees
• Manage data and information systems and analyze program outcomes to assess fiscal and performance indicators, and when applicable, convene internal and external subject matter experts, and community partners, for program evaluation and feedback.
• Produce program and budget reports for funders, contractors, and other key partners
• Supervise the program's contract monitor
• Function as the division's primary coordinator for an existing interlocal agreement between the City of Seattle Human Services Department and Public Health, including providing coordination across funded programs within Public Health

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (minimum):

• Experience in managing public funds including maintaining positive relationships with funding entities and reporting on deliverables.
• Experience in conducting Request for Applications (RFA) or Request for Proposals (RFP) processes to award contracts.
• Commitment to health equity and addressing racism as a root cause of health inequities.
• Knowledge of Federally Qualified Health Centers and other community-based health-care safety-net providers and programs.
• Knowledge or experience with delivery of medical, dental, health access, and integrated (in primary care) behavioral health services
• Experience in building strong working relationships and shared leadership with staff and community partners to solve problems and achieve objectives.
• Experience in building collaborative community partnerships to implement services, assure program quality, and provide technical assistance.
• Skills in navigating successfully within complex governmental or institutional organizations and across systems.
• Experience with delivering rapid-turnaround data and reports while supporting mutual accountability.
• Excellent written and oral communication skills.
• Strong analytical and problem-solving skills.

The most competitive applicants will have the following experiences and qualifications (desired):

• Knowledge of King County's health safety net system including providers, services, and programs.
• Experience with designing or implementing assurance programs for local public health jurisdictions
• Experience identifying creative opportunities to collaborate across programs
• Experience with hearing and elevating the voices of those most impacted by health inequities
• Demonstrated experience in staff supervision, coaching and mentoring.
• Demonstrated experience with policy development and program advocacy.

Supplemental Information

Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran