Associate Clinical Specialist CRM - Santa Cruz

Position Overview We are looking for a Clinical Specialist to provide technical, educational, operational and sales support across Cardiac Rhythm Management (CRM) devices. The role requires regular travel and coverage of weekends/holidays, performance of on‑call support and collaboration with Sales Representatives and Dealers. Responsibilities Technical Support Successfully complete CRM Field Technical Training – online and field based. Perform checks/interrogations of all CRM medical device systems post sign‑off. Support implants of all CRM products post sign‑off. Provide on‑call support in evenings and weekends as needed. Operational Support Ensure completion of patient registration and other required hospital documentation. Help manage consignment and trunk inventory. Maintain software on programmers throughout the district. Assist with daily coverage logistics. Educational Support Educate and train physicians, hospital personnel, and office staff on products or solutions. Assist with education of new Clinical Specialists and Sales Representatives. Sales Support Partner with DSM, Sales Reps and DM to understand market dynamics. Assist with obtaining customer POs throughout the quarter. Identify customer needs and opportunities; provide feedback to Sales Reps. Technical Development Stay up to date on new products, solutions and patient management offerings. Complete all assigned training in a timely manner. Perform other related duties as assigned. Qualifications Minimum : High School Diploma plus 4 years of experience in healthcare or complex technical sales, or Associate degree plus 2 years, or Bachelor’s degree. Desired/Preferred BA/BS in nursing, life sciences, biomedical engineering. Experience in Cath Lab, EP Lab, hospital or cardiology. Teaching/educating medical personnel. Thorough knowledge of medical terminology and device industry. Excellent customer service and communication skills. Experience with Microsoft tools and SalesForce. IBHRE certification (below Prin level required for Prin level). Ability to meet vendor credentialing requirements. Physical Job Requirements Frequent travel to clinics, hospitals and off‑site meetings. Independent mobility; regularly sitting, standing and walking up to 8+ hours. Frequent verbal and written communication. Lift up to 40 lbs from floor to chair/table or between surfaces. Wear 7–9 lbs of lead for extended periods in the OR. Use of hands, fingers, tools, or controls. Use mobile phone, PC, keyboard and mouse. Bending, stooping, squatting, balance required. Close, distance and depth visual acuity required. Drive approximately 80% of the time within the territory. Travel Minimum travel of 10% of the time, with frequent trips to customer sites. EEO Statement The policy of Medtronic is to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected under federal, state or local law. Medtronic will provide reasonable accommodations for qualified individuals with disabilities. The employer participates in the federal E‑Verify program. #J-18808-Ljbffr MDU Medtronic USA Inc