Spa Coordinator

Company Description

Hydrate IV Bar is an innovative IV therapy spa committed to promoting wellness through services designed to rejuvenate and energize. With locations in Arizona, Colorado, and Texas, our spas offer a relaxing, spa-like atmosphere under the care of professional, friendly registered nurses. Our offerings include IV nutrient therapy for illness, wellness, recovery, and beauty, ensuring our clients feel refreshed and recharged. We provide both membership plans for those seeking consistent wellness routines and accommodate walk-ins for immediate needs.

Role Description

This is a full-time, on-site Spa Coordinator role based in Wayne, NJ. The Spa Coordinator will manage day-to-day operations, including appointment scheduling, answering client inquiries, and maintaining the welcoming atmosphere of the spa. Responsibilities include providing top-tier customer service, managing the reception area, and ensuring clients have a positive experience throughout their visit. The Spa Coordinator will also handle administrative duties to support the smooth operation of the spa working closely with GM and Lead Nurse and PT Nurse.

Qualifications

• Proficiency in Appointment Scheduling and Receptionist Duties
• Sales experience preffered
• Excellent Phone Etiquette and Communication skills
• Strong abilities in providing exceptional Customer Service
• Well-organized, detail-oriented, and ability to multitask in a fast-paced environment
• Outgoing and friendly personality with a professional attitude
• Prior experience in a spa, wellness, or healthcare industry is a plus
• High school diploma or equivalent required; additional certifications or training in customer relations are a bonus