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Microsoft Dynamics 365 CRM Technical Lead

Purple Drive

Malvern, PA

Job Summary

We are looking for a highly experienced Microsoft Dynamics 365 CRM Technical Lead with strong expertise in designing, developing, integrating, and supporting enterprise-scale Dynamics CRM/Dynamics 365 solutions. The ideal candidate should possess extensive hands-on experience in Dynamics CRM customization, integrations, data migration, security model implementation, workflow development, and CRM solution architecture.

The candidate will work closely with business stakeholders, architects, and development teams to deliver scalable and high-performing CRM solutions integrated with enterprise applications.

Key Responsibilities

CRM Solution Design & Delivery

  • Lead requirement gathering sessions, business analysis, and gap-fit assessments.
  • Design scalable Dynamics 365 CRM solutions aligned with business requirements.
  • Provide technical leadership throughout the project lifecycle.
  • Drive best practices for CRM architecture, customization, and implementation.

Dynamics 365 CRM Development

  • Configure and customize Microsoft Dynamics 365 CRM applications.
  • Develop and maintain:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • JavaScript Customizations
    • Web Resources
    • CRM Web API Integrations
  • Build custom extensions using C# and .NET technologies.

Integrations

  • Design and implement integrations between Dynamics CRM and:
    • ERP Systems
    • Line of Business (LOB) Applications
    • SharePoint
    • Microsoft Outlook
    • Office 365
    • Active Directory / Azure AD
    • Third-party applications
  • Develop REST/SOAP-based web service integrations.
  • Implement messaging-based integrations using NServiceBus or similar technologies.

Data Migration

  • Plan and execute CRM data migration activities.
  • Utilize tools such as:
    • Scribe
    • SSIS
    • KingswaySoft
    • Data Migration Frameworks
  • Validate and reconcile migrated data.

Reporting & Analytics

  • Develop OOB CRM reports.
  • Create custom reporting solutions using:
    • SSRS
    • SQL Server
    • CRM Reporting Extensions
  • Support business reporting and analytics requirements.

Security & Governance

  • Design and implement Dynamics CRM security models.
  • Manage roles, privileges, business units, and team structures.
  • Ensure compliance with organizational security standards.

Required Skills

Must-Have

  • 12+ years of overall IT experience.
  • 8+ years of hands-on Microsoft Dynamics CRM/Dynamics 365 experience.
  • Strong expertise in:
    • Microsoft Dynamics CRM Online / Dynamics 365
    • CRM Entities
    • Workflows
    • Customizations
    • Configurations
    • Security Models
  • Experience developing:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • Web Resources
  • Strong hands-on experience with:
    • JavaScript
    • CRM Web API
    • REST/OData Services
    • C#
    • .NET Framework
  • Experience integrating Dynamics CRM with enterprise systems.
  • Experience with:
    • SSIS
    • SSRS
    • SQL Server
    • Data Migration Tools
  • Strong understanding of Sales, Marketing, and Customer Service modules.

Good-to-Have

  • Dynamics 365 Customer Engagement (CE)
  • Power Platform (Power Automate, Power Apps)
  • Azure Integration Services
  • Azure DevOps
  • Azure Functions
  • KingswaySoft
  • NServiceBus
  • Azure AD / Entra ID
  • CI/CD deployment experience

Functional Expertise Required

  • Sales Force Automation (SFA)
  • Marketing Automation
  • Customer Service Management
  • Lead Management
  • Opportunity Management
  • Case Management
  • Workflow Automation
  • CRM Security Administration

Job Summary

We are looking for a highly experienced Microsoft Dynamics 365 CRM Technical Lead with strong expertise in designing, developing, integrating, and supporting enterprise-scale Dynamics CRM/Dynamics 365 solutions. The ideal candidate should possess extensive hands-on experience in Dynamics CRM customization, integrations, data migration, security model implementation, workflow development, and CRM solution architecture.

The candidate will work closely with business stakeholders, architects, and development teams to deliver scalable and high-performing CRM solutions integrated with enterprise applications.

Key Responsibilities

CRM Solution Design & Delivery

  • Lead requirement gathering sessions, business analysis, and gap-fit assessments.
  • Design scalable Dynamics 365 CRM solutions aligned with business requirements.
  • Provide technical leadership throughout the project lifecycle.
  • Drive best practices for CRM architecture, customization, and implementation.

Dynamics 365 CRM Development

  • Configure and customize Microsoft Dynamics 365 CRM applications.
  • Develop and maintain:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • JavaScript Customizations
    • Web Resources
    • CRM Web API Integrations
  • Build custom extensions using C# and .NET technologies.

Integrations

  • Design and implement integrations between Dynamics CRM and:
    • ERP Systems
    • Line of Business (LOB) Applications
    • SharePoint
    • Microsoft Outlook
    • Office 365
    • Active Directory / Azure AD
    • Third-party applications
  • Develop REST/SOAP-based web service integrations.
  • Implement messaging-based integrations using NServiceBus or similar technologies.

Data Migration

  • Plan and execute CRM data migration activities.
  • Utilize tools such as:
    • Scribe
    • SSIS
    • KingswaySoft
    • Data Migration Frameworks
  • Validate and reconcile migrated data.

Reporting & Analytics

  • Develop OOB CRM reports.
  • Create custom reporting solutions using:
    • SSRS
    • SQL Server
    • CRM Reporting Extensions
  • Support business reporting and analytics requirements.

Security & Governance

  • Design and implement Dynamics CRM security models.
  • Manage roles, privileges, business units, and team structures.
  • Ensure compliance with organizational security standards.

Required Skills

Must-Have

  • 12+ years of overall IT experience.
  • 8+ years of hands-on Microsoft Dynamics CRM/Dynamics 365 experience.
  • Strong expertise in:
    • Microsoft Dynamics CRM Online / Dynamics 365
    • CRM Entities
    • Workflows
    • Customizations
    • Configurations
    • Security Models
  • Experience developing:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • Web Resources
  • Strong hands-on experience with:
    • JavaScript
    • CRM Web API
    • REST/OData Services
    • C#
    • .NET Framework
  • Experience integrating Dynamics CRM with enterprise systems.
  • Experience with:
    • SSIS
    • SSRS
    • SQL Server
    • Data Migration Tools
  • Strong understanding of Sales, Marketing, and Customer Service modules.

Good-to-Have

  • Dynamics 365 Customer Engagement (CE)
  • Power Platform (Power Automate, Power Apps)
  • Azure Integration Services
  • Azure DevOps
  • Azure Functions
  • KingswaySoft
  • NServiceBus
  • Azure AD / Entra ID
  • CI/CD deployment experience

Functional Expertise Required

  • Sales Force Automation (SFA)
  • Marketing Automation
  • Customer Service Management
  • Lead Management
  • Opportunity Management
  • Case Management
  • Workflow Automation
  • CRM Security Administration

Job Summary

We are looking for a highly experienced Microsoft Dynamics 365 CRM Technical Lead with strong expertise in designing, developing, integrating, and supporting enterprise-scale Dynamics CRM/Dynamics 365 solutions. The ideal candidate should possess extensive hands-on experience in Dynamics CRM customization, integrations, data migration, security model implementation, workflow development, and CRM solution architecture.

The candidate will work closely with business stakeholders, architects, and development teams to deliver scalable and high-performing CRM solutions integrated with enterprise applications.

Key Responsibilities

CRM Solution Design & Delivery

  • Lead requirement gathering sessions, business analysis, and gap-fit assessments.
  • Design scalable Dynamics 365 CRM solutions aligned with business requirements.
  • Provide technical leadership throughout the project lifecycle.
  • Drive best practices for CRM architecture, customization, and implementation.

Dynamics 365 CRM Development

  • Configure and customize Microsoft Dynamics 365 CRM applications.
  • Develop and maintain:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • JavaScript Customizations
    • Web Resources
    • CRM Web API Integrations
  • Build custom extensions using C# and .NET technologies.

Integrations

  • Design and implement integrations between Dynamics CRM and:
    • ERP Systems
    • Line of Business (LOB) Applications
    • SharePoint
    • Microsoft Outlook
    • Office 365
    • Active Directory / Azure AD
    • Third-party applications
  • Develop REST/SOAP-based web service integrations.
  • Implement messaging-based integrations using NServiceBus or similar technologies.

Data Migration

  • Plan and execute CRM data migration activities.
  • Utilize tools such as:
    • Scribe
    • SSIS
    • KingswaySoft
    • Data Migration Frameworks
  • Validate and reconcile migrated data.

Reporting & Analytics

  • Develop OOB CRM reports.
  • Create custom reporting solutions using:
    • SSRS
    • SQL Server
    • CRM Reporting Extensions
  • Support business reporting and analytics requirements.

Security & Governance

  • Design and implement Dynamics CRM security models.
  • Manage roles, privileges, business units, and team structures.
  • Ensure compliance with organizational security standards.

Required Skills

Must-Have

  • 12+ years of overall IT experience.
  • 8+ years of hands-on Microsoft Dynamics CRM/Dynamics 365 experience.
  • Strong expertise in:
    • Microsoft Dynamics CRM Online / Dynamics 365
    • CRM Entities
    • Workflows
    • Customizations
    • Configurations
    • Security Models
  • Experience developing:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • Web Resources
  • Strong hands-on experience with:
    • JavaScript
    • CRM Web API
    • REST/OData Services
    • C#
    • .NET Framework
  • Experience integrating Dynamics CRM with enterprise systems.
  • Experience with:
    • SSIS
    • SSRS
    • SQL Server
    • Data Migration Tools
  • Strong understanding of Sales, Marketing, and Customer Service modules.

Good-to-Have

  • Dynamics 365 Customer Engagement (CE)
  • Power Platform (Power Automate, Power Apps)
  • Azure Integration Services
  • Azure DevOps
  • Azure Functions
  • KingswaySoft
  • NServiceBus
  • Azure AD / Entra ID
  • CI/CD deployment experience

Functional Expertise Required

  • Sales Force Automation (SFA)
  • Marketing Automation
  • Customer Service Management
  • Lead Management
  • Opportunity Management
  • Case Management
  • Workflow Automation
  • CRM Security Administration

Job Summary

We are looking for a highly experienced Microsoft Dynamics 365 CRM Technical Lead with strong expertise in designing, developing, integrating, and supporting enterprise-scale Dynamics CRM/Dynamics 365 solutions. The ideal candidate should possess extensive hands-on experience in Dynamics CRM customization, integrations, data migration, security model implementation, workflow development, and CRM solution architecture.

The candidate will work closely with business stakeholders, architects, and development teams to deliver scalable and high-performing CRM solutions integrated with enterprise applications.

Key Responsibilities

CRM Solution Design & Delivery

  • Lead requirement gathering sessions, business analysis, and gap-fit assessments.
  • Design scalable Dynamics 365 CRM solutions aligned with business requirements.
  • Provide technical leadership throughout the project lifecycle.
  • Drive best practices for CRM architecture, customization, and implementation.

Dynamics 365 CRM Development

  • Configure and customize Microsoft Dynamics 365 CRM applications.
  • Develop and maintain:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • JavaScript Customizations
    • Web Resources
    • CRM Web API Integrations
  • Build custom extensions using C# and .NET technologies.

Integrations

  • Design and implement integrations between Dynamics CRM and:
    • ERP Systems
    • Line of Business (LOB) Applications
    • SharePoint
    • Microsoft Outlook
    • Office 365
    • Active Directory / Azure AD
    • Third-party applications
  • Develop REST/SOAP-based web service integrations.
  • Implement messaging-based integrations using NServiceBus or similar technologies.

Data Migration

  • Plan and execute CRM data migration activities.
  • Utilize tools such as:
    • Scribe
    • SSIS
    • KingswaySoft
    • Data Migration Frameworks
  • Validate and reconcile migrated data.

Reporting & Analytics

  • Develop OOB CRM reports.
  • Create custom reporting solutions using:
    • SSRS
    • SQL Server
    • CRM Reporting Extensions
  • Support business reporting and analytics requirements.

Security & Governance

  • Design and implement Dynamics CRM security models.
  • Manage roles, privileges, business units, and team structures.
  • Ensure compliance with organizational security standards.

Required Skills

Must-Have

  • 12+ years of overall IT experience.
  • 8+ years of hands-on Microsoft Dynamics CRM/Dynamics 365 experience.
  • Strong expertise in:
    • Microsoft Dynamics CRM Online / Dynamics 365
    • CRM Entities
    • Workflows
    • Customizations
    • Configurations
    • Security Models
  • Experience developing:
    • Plug-ins
    • Custom Workflow Activities
    • Business Process Flows
    • Web Resources
  • Strong hands-on experience with:
    • JavaScript
    • CRM Web API
    • REST/OData Services
    • C#
    • .NET Framework
  • Experience integrating Dynamics CRM with enterprise systems.
  • Experience with:
    • SSIS
    • SSRS
    • SQL Server
    • Data Migration Tools
  • Strong understanding of Sales, Marketing, and Customer Service modules.

Good-to-Have

  • Dynamics 365 Customer Engagement (CE)
  • Power Platform (Power Automate, Power Apps)
  • Azure Integration Services
  • Azure DevOps
  • Azure Functions
  • KingswaySoft
  • NServiceBus
  • Azure AD / Entra ID
  • CI/CD deployment experience

Functional Expertise Required

  • Sales Force Automation (SFA)
  • Marketing Automation
  • Customer Service Management
  • Lead Management
  • Opportunity Management
  • Case Management
  • Workflow Automation
  • CRM Security Administration

 

Apply
Vacancy posted 1 day ago
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