Technical Lead
3B Staffing LLC
Job Description
RAPTOR is Vanguard's AI-powered troubleshooting assistant supporting Personal Investor front line crew as they aim to effectively handle client queries rapidly without opening follow up repair tickets. In 2025, RAPTOR prevented 24,000+ non-value-add RePAIR tickets and is projected to save $34M over the next decade. As a TS03 Technical Lead, you will guide RAPTOR's next evolution across AI, integrating product engineering responsibilities and product governance to ensure an innovative and performant architecture will drive a best in class experience for our clients.
If you are passionate in working closely with the Direct Investor business and driving innovative AI powered experiences for our crew and clients, we would love for you to apply!
Core Responsibilities
Qualifications (Required)
RAPTOR is Vanguard's AI-powered troubleshooting assistant supporting Personal Investor front line crew as they aim to effectively handle client queries rapidly without opening follow up repair tickets. In 2025, RAPTOR prevented 24,000+ non-value-add RePAIR tickets and is projected to save $34M over the next decade. As a TS03 Technical Lead, you will guide RAPTOR's next evolution across AI, integrating product engineering responsibilities and product governance to ensure an innovative and performant architecture will drive a best in class experience for our clients.
If you are passionate in working closely with the Direct Investor business and driving innovative AI powered experiences for our crew and clients, we would love for you to apply!
Core Responsibilities
- Advance RAPTOR's AI Agent (AWS Bedrock):
- Guide FullStack UI & Service Development:
- Drive Integrations:
- Technical Leadership & Governance:
Qualifications (Required)
- Proficiency in Python , Angular/TypeScript , and cloud-native application development.
- Experience with AWS (Bedrock, Lambda, IAM, API Gateway, DynamoDB, CloudFront).
- Demonstrated technical leadership across UI, backend, and cloud infrastructure.
- Strong grounding in testing, performance governance, and secure API design .
- AWS AI Practitioner Certification or similar
- Familiarity with Dynamics, CrAVE, and/or InfoWave
Vacancy posted 3 days ago
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