Field Operations Associate

Job Description

Job Description

Field Operations Associate

This template helps us clearly define the role and attract the right candidates. Feel free to customize the language, responsibilities, or perks to fit the specific position before posting it publicly or sharing it with candidates.

Location

Nashville (HQ)

Compensation

$24 - $28/hour (Full-time, ~40hrs/week)

Schedule

40-60% travel, with Weekend availability required

About UsJoin the team behind the nation’s most iconic photobooths.

At Majestic Photobooth, we create unforgettable photo experiences for brands, venues, and events across the country. Whether it’s a high-end brand activation in NYC or a neighborhood bar in Nashville, our booths bring people together and make moments last.

Founded in 2006, Majestic has grown into one of the country’s leading experiential photobooth companies—blending technology, design, and nostalgia to create experiences people remember.

Our team powers experiences for some of the world’s most recognized brands, venues, and events.

Why Now?

Majestic is entering a major growth chapter.

After years of building a nationally recognized brand, we’re rapidly expanding our venue footprint, operational infrastructure, and experiential capabilities across the country. We’re building the systems, team, and technology to scale into the future of photobooths.

That means this is an opportunity to join a fast-moving company where your work will directly shape how we grow.

The Role

The Field Operations Associate is responsible for delivering exceptional photobooth experiences across events and long-term venue locations. This hands-on role supports booth installations, event execution, technical troubleshooting, service visits, and guest engagement while ensuring our equipment remains operational, brand-aligned, and event-ready.

If you enjoy working independently, solving problems in real time, interacting with people, and bringing memorable experiences to life, this role is for you.

What You’ll Own

• Event setup, operation, and breakdown of photobooth activations
• Long-term venue booth installations and service visits
• Equipment transportation, configuration, and maintenance
• Real-time technical troubleshooting and issue resolution
• Guest experience and on-site customer support
• Post-event reporting and operational feedback
• Maintaining equipment readiness and inventory accuracy
• Representing the Majestic brand in the field

Ideal Candidate

You might be a great fit if you:

• Enjoy working in a fast-paced, hands-on environment
• Take ownership of problems and follow them through to resolution
• Are comfortable interacting with clients, guests, and venue partners
• Have strong attention to detail and technical aptitude
• Can work independently while maintaining high standards
• Stay calm and resourceful when unexpected challenges arise
• Enjoy traveling locally and working at different event locations

Qualifications

Education

• High school diploma or equivalent required
• Experience
• Experience in events, hospitality, customer service, technical support, field operations, or related environments preferred
• Experience setting up equipment, technology, or event activations is a plus

Skills

• Strong troubleshooting and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work independently and manage priorities effectively
• Strong organizational and time management skills
• Ability to lift and transport equipment safely

Tools & Software

• Google Workspace
• Slack
• Notion
• Event and support ticketing systems
• Photobooth hardware and software platforms

Perks & Benefits

Why Work at Majestic?

We’re building the future of photobooths—fusing tech, design, and nostalgia to create unforgettable experiences at events and venues across the country.

At Majestic, you’ll find a mission-driven team that values collaboration, personal ownership, and getting a little better every day. We move fast, support each other, and believe that even internal roles have the power to spark joy.

We’re a team of creatives, operators, builders, and problem-solvers obsessed with creating experiences people remember.

If you thrive in organized chaos, live by a good checklist, and get energy from turning ideas into action and keeping things and people moving, you’ll feel right at home here.

What we offer:

• Medical, Dental & Vision Insurance
• 401k Plan
• Short & Long Term Disability
• Paid Parental Leave
• PTO + Holidays