Operations Manager (Grafton)

Job Summary :

Hello! We are looking to expand to our new warehouse in Wisconsin and searching for an Operations Manager to support that warehouse and team. The Operations Manager plays a key role in supporting daily operational activities to ensure efficiency, productivity, and compliance across all warehouse and company functions. This position leads, motivates, and supports the Wisconsin operations team in a time-sensitive and demanding environment while maintaining high standards of quality, safety, and cost-effectiveness. You will be working ensuring that our eCommerce channels (Amazon, Walmart, website) operations and warehouse are running smoothly. 

Essential Duties and Responsibilities :

• Lead, motivate, and support the operations team, fostering a positive work environment
• Maintain ongoing communication/reports with managers, staff, and vendors to ensure seamless operations.
• Identify and implement process improvements to increase operational efficiency and enhance internal capacity.
• Monitor operational activities to ensure they are completed on time and within budget analyzing data.
• Oversee inventory levels and materials to support uninterrupted workflow.
• Ensure the smooth daily operation of the warehouse, including coordinating with other teams to ensure timely order fulfillment.
• Perform quality control checks to guarantee that products are shipped in excellent condition.
• Evaluate employee performance and provide constructive feedback for improvement.
• Close the warehouse daily, ensuring it is clean, organized, and ready for the next day’s operations.
• Review product returns and coordinate timely return of goods to vendors.
• Conduct cost reviews to identify and implement cost-saving opportunities in packaging, supplies, and other operational expenses.
• Ensure adherence to HR and safety policies, OSHA/company compliance workbook
• Ensure proper maintenance and safe operation of equipment, including trucks, forklifts, appliances, plumbing/electrical systems, and security systems.

Qualifications :

• Proven experience in warehouse or operations management at least 1 year, with strong leadership and supervisory skills. Must have e-commerce experience working with either Amazon FBA, Walmart WFS, 3PL, or similar.
• Strong proficiency in computer skills, including spreadsheets using formulas.
• Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-data-driven environment.
• Strong organizational and communication skills to coordinate effectively with multiple stakeholders.
• Working knowledge of inventory management and quality control processes.
• Familiarity with OSHA regulations and HR compliance practices is preferred.

Physical Requirements:

• Ability to lift and move at least 50lbs+ as needed
• Capability to operate warehouse equipment safely.
• Have a forklift license or willingness to learn to and obtain a forklift license 
• Ability to drive a Van/Truck and valid drivers license 

Benefits :

• Competitive salary with ability to earn performance bonus
• An annual 401K contribution equal to 3% of your annual income will be provided
• Comprehensive health insurance, dental insurance and vision insurance, plus much more 
• Floating Holiday PTO as well as paid sick leave
• Collaborative and inclusive work environment

About Us :

JB Holdings Corp dba JB Office Solutions stands at the forefront of the office supplies and technology industry, built upon a foundation that prioritizes competitive pricing, exceptional service, and rapid delivery. Harnessing advanced technology, we ensure these principles are upheld, catering equally to the needs of both small enterprises and large corporations.

Our extensive product range encompasses office supplies, computer peripherals, breakroom essentials, janitorial supplies, and furniture. With a robust network of strategically positioned warehouses across the United States, we guarantee next-day delivery without additional fees.

Beyond our business commitments, JB Office Solutions is deeply invested in our community. By providing local job opportunities and internship programs, we actively contribute to shaping and preparing future generations for professional challenges. We also foster a vibrant workplace culture through regular employee and customer events, embracing the value of enjoyment alongside our dedication to excellence.

Recognized for its rapid growth, JB Office Solutions has proudly earned a place for the past seven years on the INC5000 list of America’s fastest-growing companies. Committed to sustained growth and success, we invite talented individuals seeking opportunities in the office supplies sector to join our dynamic team.