Practice Manager

Practice Manager – Fort Wayne, IN Market Full-Time | Multi-Center Oversight | Healthcare Leadership What You’ll Do Lead Multi-Center Operations – Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations. Manage and Coach High-Performing Teams – Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development. Ensure Operational Excellence at the Front Desk – Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff. Partner to Drive Revenue and Quality Outcomes – Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care. Support P&L Execution – Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals. Strengthen Community and Vendor Relationships – Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners. Champion a Culture of Accountability and Growth – Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership. Drive Growth in Patient Volume – Strategize alongside Business Development Managers to support referral relationships and market expansion efforts. What We’re Looking For 3+ years of leadership experience in a healthcare, outpatient, or multi‑site operational setting Proven success managing both clinical and administrative teams Experience in healthcare front desk operations, patient access, or revenue cycle preferred Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics Excellent communication skills, with the ability to build trust across diverse teams Solutions‑focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness Bachelor’s degree in healthcare administration, business, nursing, or related field preferred Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA). Supplemental Protection – Accident, critical illness, and hospital indemnity plans. Dependent Care FSA – Pre‑tax savings for childcare and dependent care expenses. 401(k) Retirement Plan – Competitive company match. Disability Coverage – Short‑term and long‑term disability plans. Fertility and Family Support – Resources and benefits for fertility and family planning. Life and AD&D Insurance – Financial protection for you and loved ones. Counseling and Wellness Support – Free resources for emotional, physical, financial well‑being. Education Assistance – Tuition reimbursement and certification support. Continuing Education – CEU library access. Charitable Giving and Volunteer Program – Donated matched and paid volunteer time off. Employee Referral Bonus – Earn rewards for referrals. EEO Statement IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. #J-18808-Ljbffr