Customer Service Representative

Direct Hire Global

Job Description

The Customer Service Representative will manage a medium volume of customer inquiries daily, addressing billing questions and product support issues. This role demands strong organizational skills, proficiency in MS Office, and the ability to provide timely, effective solutions to enhance customer satisfaction.

Responsibilities

Interact with customers via calls
Resolve issues related to billing and product support
Process orders accurately and efficiently
Handle customer complaints with professionalism
Provide comprehensive customer support and assistance
Maintain accurate data entry and records

Preferred Qualifications

2+ years of customer service experience
High school diploma or equivalent
Strong communication and active listening skills
Effective problem-solving and multitasking abilities
Proficient in data entry and MS Office
Demonstrated organizational skills

Company Description

Direct Hire Global offers each specific applicant an opportunity to express their talents, skills and knowledge. Our goal is to find the right fit that best suit you and your family's needs. Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a lasting career full of opportunities. "We are placing great people with great companies."

Company Description

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Vacancy posted 2 days ago

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