Shift Lead

divh2Shift Leader/h2pAs a Shift Leader at our ODU store located at 4314 Monarch Way, Norfolk VA 23508, you are the captain of our bakery day or night! You understand what it takes to Own the Night (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!/ppSome of our sweet shift leader perks:/pulliFlexible part-time work schedules/liliPaid vacation and sick time off/liliInteractive training mentorship/liliPet insurance for your furry loved ones/liliJob stability with a rapidly growing and reputable company/liliAchievable growth/promotion opportunities/liliYou get to work in a fun, exciting team environment/liliEmployee discount and FREE cookies with every shift!/li/ulpWhat will I do as a shift leader?/pulliProvide incredible customer service and quality products to all of our guests throughout their experience within our bakeries/liliSupport store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members/liliPrioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team/liliSupport and work alongside the Cookie Crew/liliProvide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices/liliManage cash handling and deposits/li/ulpDesired skills/experience:/pulliAt least 1 year of working experience in a customer service focused role/liliPoint of Sales systems experience/liliOutstanding communication, time management, and people skills/liliOutgoing/friendly/patient/liliDetail focused and results-oriented/liliAbility to lead-by-example and motivate others/liliAbility to lift up to 40 lbs./liliLegally eligible to work in the United States/liliMust be 18 years or older to be employed/li/ulpAbout us:/ppInsomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnias warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, sweet-easy concept as the brands flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly Imagining Whats Possible!/p/div