End User Support Specialist

Senior End User Support Engineer | Midtown NYC | FTE @ $200-225k TC

-Please no third parties

-Must be eligible to work without sponsorship

-Must have extensive experience supporting a fast-paced trading environment.

-Must have stable job history

The Work

You'll be one of three EUS engineers supporting our NYC office — a small, senior team that actually owns the environment. This isn't a ticket queue. You'll be:

• Supporting a demanding, high-touch user base of investment professionals
• Running Azure AD / Entra ID, Microsoft Intune, and the full M365 stack
• Writing PowerShell scripts to automate the repeatable stuff
• Collaborating with Cloud, Desktop Engineering, and Cyber Security on real infrastructure projects
• Managing AV, conference rooms, telephony — the full EUS picture

What my client is looking for:

✅ 8+ years in hands-on Microsoft end-user support ✅ Strong Azure / M365 / Intune depth ✅ PowerShell scripting experience ✅ Excellent communication — you'll be face-to-face with senior executives daily ✅ Stable job tenure — we value engineers who plant roots and grow ✅ NYC-based and ready for five days/week in Midtown

Finance industry experience is a strong plus. The ability to stay calm under pressure when a portfolio manager can't get on a video call at 7:58am is non-negotiable.

Why People Stay Here

Permanent capital. A leadership team that respects IT as a business-critical function. A lean team where your work is visible. And a paycheck that actually reflects your contribution.

My client is a globally recognized, $28B alternative investment firm — permanent capital, no fund redemption cycles, no layoff waves tied to market volatility. They've been in business for over 50 years and are adding headcount due to growth.

The Compensation Math

• Base: $150-175k + consistently proven bonus bringing total comp to 200-225k before excellent benefits.

This is a W-2 FTE role with full benefits. No contract, no C2C, no temp-to-perm.