Practice Development Manager - Cleveland/Columbus

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. Objective: The Practice Development Manager (PDM) is responsible for engaging cataract and refractive ophthalmology practice staff to grow utilization of our eyeTelligence platform, and providing on‑going field‑based practice education, development solutions, clinical staff training, and customer support. Responsibilities Support customers that wish to grow and develop their practices leveraging our Plus program and our eyeTelligence technology platform in the assigned territory to achieve or exceed sales revenue targets. On‑board and mentor new customers while providing ongoing clinical support, practice education and staff training of tenured accounts. Contribute to the increased usage of Bausch + Lomb products while influencing the development of our customers business. Collaborate across departments (Surgical Sales, Training, Marketing) to assist in designing or developing programs that align with business strategies and lead to performance improvement. Coordinate schedule with sales manager and territory managers and implement customer calls. Manage and maintain schedules and itineraries. Conduct quarterly business reviews with premium customers to discuss the past quarters performance and to set goals for the coming quarter. Leverage companys marketing alliances to help our customers utilize technologies (i.e., diagnostics) to enhance patient communication and IOL selection. Participate in regional team conference calls or webinars to relay information and/or explore additional clinical topics. Collaborate with Regional Business Directors and other regional roles to teach best practices, understand and provide resources, troubleshoot situations, and resolve conflicts to achieve sales objectives. Build professional and technical knowledge by engaging with customers, attending scientific conferences, training and educational workshops. Provide leadership and deliver messaging on a regional level that is consistent with the vision of Bausch + Lomb Surgical and echoes the corporate mission statement. Qualifications Bachelors degree or similar training, preferably in science, medical/clinical, business, or a related field Three to five years tenure in an eye health practice, sales/clinical/technical applications/administration/management role Expanding/growing performance in sales/clinical/technical applications role Excellent customer relationships and ability to communicate effectively with healthcare professionals Strong interpersonal skills and professional demeanor Ability to travel up to 60% of the time Effective problem solving and troubleshooting skills Excellent organizational skills and ability to prioritize under pressure Ability to manage multiple tasks simultaneously Proven leadership qualities Exhibit resourcefulness and accountability Learn more at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. U.S. based employees may be eligible for short‑term and/or long‑term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well‑being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation. To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( Our Benefit Programs: Employee Benefits: Bausch + Lomb ( Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #J-18808-Ljbffr Bausch + Lomb