Salesforce Business Analyst
VDart
Role: Salesforce Business Analyst
Duration: 6 months (possible extension)
Location: Remote
Job Description:
Duration: 6 months (possible extension)
Location: Remote
Job Description:
- Minimum 4-5 years BA experience, ideally on technical/software projects
- Ability to take abstract mappings/requirements, chase down details, & turn them into clear usable content
- Ability to understand & map complex business requirements
- Background in banking
- 4-5 years working in a support/BA role in banking
- Background in Salesforce
- Minimum 4 years working with Salesforce, ideally in Service Cloud
- Experience with Reports, Dashboards, Case Management
- Experience working on agile development teams & knowledge of agile practices
- Ability to gather requirements & write user stories for agile development projects
- Minimum 3 year supporting agile team/department
- Experience in fraud operations or similar critical/complex & highly regulated banking division
- Needs to demonstrate their ability to handle mission critical, complex, ever changing work
- Understanding of working within the requirements of various regulations, controls, audits, risk assessments, etc.
- Experience managing complex UAT
- Writing Acceptance Criteria & Test Cases
- Coordinating with various interlinked teams to execute UAT & gain sign-offs
- Understanding of Salesforce object & permissions structures
- Knowledge of permissions hierarchy & object structure very helpful with Fraud360 & PRISM
- Salesforce BA experience
- Understanding the complexities of Salesforce projects in combination with typical BA duties results in less time spent training/explaining
Vacancy posted 4 days ago
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