Field Technician

Job Description

FIELD TECHNICIAN

Summary:


Role is based primarily on maintenance, installation, minor parameter configuration, box-level repair, plus learning and growth.


• Can handle on-call shifts as a first responder.


• Is a certified CET in at least one journeyman category.


• Is factory-trained on specific ARMER-level equipment (MN)


• Motorola-certified in R56 system installation standards.

Personal and Professional Qualifications:


• Characterized by knowledge, experience, attitude, capability, curiosity, desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, on call response, “whatever it takes” attitude.


• Essential qualities: self-reliance, confidence, proven capability, political (customer relationship) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role.


• Awareness of, but not necessarily limited by, time (work until you get it right) .


• Curiosity, need to know, learn, sense of “constructive dissatisfaction” (everything can be improved upon)


• Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely.


Installation Technician Duties, plus:


• Project management understanding, able to run with the process and document and perform as needed.


• Equipment failure diagnosis and repair of various type of equipment to the box level


• Participate in the on-call rotation as a first responder up to limits of training; able to communicate with customers to determine possible problem and act accordingly.


• Field tech basic site surveys; location, access, contacts, photographs


• Teaching and training others to reach this level.


• Install, troubleshoot, customer train, and maintain the following systems to the box level in shop and field:


• BDA systems; install, basic troubleshooting and operational verification.


• IP-based camera system configuration, installation, and testing.


• Camera systems; IP, analog, basic photography (lenses, lighting, etc)


• MCC7500; failure diagnosis


• Simulcast and multicast paging stations.


• Mobile equipment operating in a 12/24VDC environment; programming and testing.


• Portable communication devices and accessories; programming and testing


• Point-to-Point and multipoint microwave and data transport systems


• Tower work processes, safety, knowledge, and awareness (not necessarily tower work), towers, lighting,


• Equipment interfacing; audio, DC contacts, IP, RS232, DC power,


• Fiber awareness and go-no go testing.


• Battery plants, DC power supply and distribution, backup power, maintenance and repair, battery swaps


• HVAC knowledge and familiarity, (go/no go)


• Grounding and bonding; towers, building, power systems, multi-room facilities, Motorola R56


• Two-Way communications; mobiles, portables, base stations, sites, repeaters, adjunct facilities, and devices, Astro/P25, DMR, analog


• Radio programming, bench and field, cloning, archiving, simple parameter changes, group, and solo programming/firmware upgrade participation


• RF Interference and intermodulation identification testing processes,


• Cloud-based PTT communication


• PC (personal computer); box-level troubleshooting, setup, software installs, backup, use as a testing tool, current CPS, Word, Xcel, etc.


• Equipment construction and staging


• Data communications: RS232 (yes, it still exists), IP.


• Sites; construction, towers, tower construction (familiarity), telco, power systems and derived power systems, grounding, physical site construction and accommodations,


• RF; antenna theory, types, mounting, transmission line characteristics, testing methods, termination, attachment, grounding, attachment, combiners, lightning protection, rx multicouplers, attenuators, applicable test equipment


• Applicable knowledge and skills in basic electronics, voltage, dB, resistance, current, DC and AC wiring, termination, generation, battery testing and capability,


• GPS receivers, antennas, applications


• Audio applications, single ended and balanced


• PA systems; operation and simple installations


• IP-networked communication systems, LAN and WLAN, switches, routers, POE (and +, ++, etc)


• Termination of any type of cabling


• Able to use basic types of test equipment independently (DVM, Svc monitor, wattmeter, etc)


• Able to understand basic automotive systems and how to work around them effectively and safely.


• PCs, operating systems, configuration, philosophy, operation, troubleshooting and repair.


• IP: able to use basic testing techniques to isolate faults and failures.


• Carriers: T1 testing and troubleshooting and repair, phone lines, point-to-point, microwave, dial-up, DSL.


• High degree of organization, detail, and accuracy, able to independently research, dig out and obtain needed troubleshooting information for the system in question (system details, manufacturer manuals, documents from systems done before, site photos, internet research, historical repair information, bulletins)


Tools and Test Equipment:


• DVM, service monitors, IP cabling testers, POE substitution devices, watt meters, PCs used as test equipment.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.