Site Administrator

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role The Site Administrator is responsible for development and customization of all online booking tool functions and features for online travel. Responsibilities Programming and maintaining online booking tools. Administering site enhancements, reconfigurations, and troubleshooting. Coordinating the implementation and testing of new customer online sites to ensure a positive end‑user experience and successful online reservations. Assisting Operations Managers, Supervisors and mid‑office teams with enhancements or troubleshooting of customer sites. Testing and documenting results of online booking tool programming options and expected outcomes. Assisting with project management and task tracking. Qualifications Site programming knowledge of SAP Concur Travel, Deem, GetThere and Neo (KDS). Proficiency with Sabre GDS. Proficiency with Microsoft Office: Word, Excel, Outlook. Excellent written and verbal communication skills. Excellent analytical and problem‑solving abilities. Proven ability to work with cross‑functional teams and third‑party suppliers to achieve business results. Strong organizational and follow‑through skills. Understanding of mid‑office automation, frontline operations and ticketing. Location & Salary Location: United States Annual base salary range: $46,000 – $93,000 (US national range). Salary will be based on role scope, complexity, and the candidate’s experience, skills, knowledge and location. Eligible for an annual Performance Based Incentive. Benefits Health and welfare insurance plans, retirement programs, parental leave, adoption assistance and more. Travel perks: weekly deals from major travel providers on flights, hotels, cruises and car rentals. Global tuition assistance and access to a learning platform with over 20,000 courses. Diversity, Equity, and Inclusion initiatives and global inclusion groups. Wellbeing resources for mental and emotional health. Equal Opportunity Statement All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. Privacy Statement For details regarding how we protect your data, consult the GBT Recruitment Privacy Statement. #J-18808-Ljbffr