Remote SaaS Support Specialist
Moxie
Moxie is building a remote-first team supporting 700+ practices nationwide. We seek a Support Specialist to handle general, billing, and technical questions, improving triage and documentation. You’ll work across Tier 0–2 with Intercom, FIN AI, and other tooling to keep support quality high as volume grows.
You’ll join a collaborative team, learn the product deeply, and contribute to a scalable support process that empowers small business owners to grow their aesthetics practices.
#J-18808-LjbffrVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote SaaS Support Specialist in United States vacancy
- ...Sonar Software, Inc. is seeking a Technical Support Specialist to assist external customers and internal teams with our Sonar software solutions... ...You will be the first point of contact for troubleshooting SaaS issues, guiding users through clear, step-by-step resolutions...Remote work
Sonar Software, Inc.
United States9 hours ago - SupportYourApp — глобальный лидер в области Intelligent Support‑as‑a‑Service. Мы ищем Technical Support Associate на короткий срок с перспективой... ...инструменты и эскалировать сложные кейсы. Требуется высокий уровень английского и опыт в SaaS. #J-18808-Ljbffr SupportYourAppRemote job
- ...SwordPoint AI, seeks a motivated Tier 1 Support Associate to be the first point of contact... ...Advanced Support. Ideal candidates have SaaS support experience and strong communication... ..., benefits, and the possibility of remote work within the U.S. with Atlanta, GA preferred...Remote job
- TogetherWork is seeking a Customer Support Representative to deliver exceptional service remotely, primarily supporting the Doubleknot platform for museums, parks,... ...complex problems. Ideal candidates have 3+ years in SaaS support, strong communication, and a proactive...Remote job
- PriceLabs is seeking a Product Support Specialist to be the first point of contact for customers in a fast-paced, data-driven SaaS environment. You will handle inquiries, guide customers through product features, and resolve issues with empathy and clear communication....Remote job
- RealTime eClinical Solutions is seeking a Customer Support Specialist to be the first point of contact for customers using SOMS... ..., and resolve Tier 1 issues within SLAs. This remote role requires 2+ years in SaaS support, familiarity with clinical research workflows...Remote job
- Granum is seeking a Customer Support Specialist (T1) to join a fast-growing, remote team. You will handle tier 1 inquiries via phone, email, chat, and our ticketing... ...a proven ability to diagnose and resolve technical SaaS issues for B2B customers. You’ll work cross-...Remote job
- AvidXchange, Inc. is seeking a Technical Support Specialist to resolve software and SaaS issues for clients. You will troubleshoot, test components, and manage support tickets from start to finish. This role collaborates with Level II and Senior Specialists and provides...Remote job
- Granum is seeking a technical customer support specialist to join our remote US-based team. You will handle tier 1 inquiries by phone, email, chat and our ticketing system for a SaaS product, troubleshoot issues, and contribute to knowledge bases. You’ll partner with product...Remote job
- Autenti is seeking a Customer Support Specialist who genuinely cares about customers and their experience... ...assisting customers in using the SaaS features, resolving issues via email,... ...to improvements in service standards. Remote work is fully supported, with hybrid options...Remote job
- ...Export Academy partners with a fast-growing SaaS company transforming the construction... ...and seek a first-point-of-contact Customer Support Representative to assist with permit... ...platform usage. This is a phone-based, fully remote role requiring strong problem-solving, independent...Remote jobFor contractors
- ...Philippines. About the Role: In theProduct Support Specialist role, you will be thefirst point of... ...as you grow with us in aglobal SaaS environment. This role would include working... ...listings 160+ integrations 300+ globally remote team 70K+ customers worldwide 40%...Remote jobTemporary workWork from homeWorldwide
- Travefy is hiring a remote, independent contractor for full-time customer support. The role supports travel professionals via chat and email, collaborating with an... ...have 2+ years in customer support within SaaS, strong English writing, and the ability to stay calm...Remote jobFull timeFor contractors
- CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients. You will become...Remote jobDay shift
- SeatGeek is seeking a Product Support Analyst to provide exceptional technical software (SaaS) support to clients, under the guidance of the Support Manager. The... ...position offers flexible work arrangements (office or remote), training opportunities, and a comprehensive...Remote jobWork at officeFlexible hours
- Intellistack is seeking a remote Billing Support Specialist to assist customers with basic billing inquiries, refunds, credits, and invoices. You'll... ...accurate and processes well documented. Ideal candidates have SaaS billing knowledge, 1-3 years in customer service, and...Remote job
- Intellistack, a remote-friendly SaaS billing specialist, seeks a customer-focused Billing Support professional. You will handle basic billing inquiries, issue invoices, process refunds, and keep customer data accurate. Collaboration with Accounting and Billing Manager ensures...Remote job
- Intellistack is seeking a Billing Support specialist to help customers with basic billing inquiries and daily... ...1-3 years in customer service, foundational SaaS billing knowledge, and strong English communication. This is a remote position with Mountain or Pacific hours and...Remote job
- ...care teams and reducing medication delays. It is a growing, remote-first organization with a collaborative, mission-driven culture and AI-enabled tools. We are hiring for a fully remote SaaS customer support role based in the United States, offering competitive hourly...Remote jobHourly pay
- ...Documents is seeking a dedicated customer support specialist to serve as the primary contact for... ...ACD software. You will handle inquiries remotely, guiding users from first contact to resolution... ...will have at least 1 year of frontline SaaS support experience, strong phone...Remote jobContract work
- Aircall is a unicorn AI-powered communications platform supporting voice, SMS, WhatsApp, and 250+ integrations. We serve 24,000+ businesses... ...team across multiple cities. Aircall seeks a Customer Support Specialist who will advocate for customers, promote product education,...Remote jobWorldwide
- Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support...Remote job
- Wayleadr is seeking a Customer Support Representative to cover EMEA hours as part of our global Customer Success and Support team. You will be the first line of contact for end users and administrators, providing clear guidance, and escalating when needed. The role emphasizes...Remote job
- TogetherWork is seeking a Customer Support Representative to join the Doubleknot team. You’ll be the primary contact for customers, helping them navigate the platform, troubleshoot issues, and communicate resolutions with empathy and clarity. You’ll collaborate with Engineering...Remote job
- Evergiving, a charity fundraising platform, is hiring a remote UK/EEA support specialist. You’ll be the first point of contact for UK and European clients, handling Zendesk tickets from acknowledgement to resolution, and guiding users to self-sufficiency with clear, friendly...Remote jobLocal area
- AvatarFleet LLC is seeking a Customer Support Specialist to own the inbound ticket queue and help customers navigate DriverHub and related workflows. This remote role collaborates with Client Success, Onboarding, Engineering, and Product to triage and resolve issues, document...Remote job
- ...communications platform used by 22,000+ companies. As a Customer Support Specialist, you’ll identify, educate, and guide customers through... ...team to ensure high customer satisfaction in a multilingual, remote setting. You’ll work with AI assistants to troubleshoot, prompt...Remote job
- Jobgether is seeking a Sr. Support Specialist based in the United States to own complex customer escalations and lead high-impact support initiatives. You will collaborate with Customer Success, Data, Engineering and Product teams to resolve issues, improve processes,...Remote job
- An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This role involves managing and resolving complex issues related to software installations, ensuring exceptional customer service,...Remote job
- RealTime eClinical Solutions is seeking a Customer Support Specialist to serve as the first contact for customers using SOMS and Complion. You will triage tickets, document interactions in Salesforce, and resolve Tier 1 issues while escalating complex cases with clear...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote SaaS Support Specialist. Be the first to apply!
Related searches
- trade support associate United States
- direct support specialist United States
- patient support specialist United States
- marketing support specialist United States
- entry level IT support specialist United States
- administrative support specialist United States
- business support consultant United States
- salesforce support specialist United States
- clinical support associate United States
- sales support representative United States