Remote SaaS Support Specialist
Transfinder
- Remote job
An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This role involves managing and resolving complex issues related to software installations, ensuring exceptional customer service, and collaborating with cross-functional teams. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work both independently and as part of a team. Join a dynamic environment where your contributions will directly impact client success and satisfaction, and where continuous learning is encouraged. If you are passionate about technology and client support, this opportunity is perfect for you. #J-18808-Ljbffr Transfinder
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket...Remote job
- ECP, a market-leading SaaS provider for senior living communities, seeks a Customer Support Representative to be the first point of contact for customers and deliver an exceptional support experience. You will manage tickets from intake to resolution, troubleshoot issues...Remote job
$64k - $86k
GC AI is seeking a Remote Support Specialist to enhance our Customer Experience team. You will manage inbound support requests, troubleshoot product... ...requires 1-3 years of customer support experience in a SaaS environment, strong communication skills, and familiarity with...Remote job- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers,... ...maximize value from Sendoso’s features. A SaaS support background and strong... ...essential, with a fixed US-friendly shift and remote-first culture. #J-18808-Ljbffr SendosoRemote jobShift work
- Rippling is seeking a Customer Support specialist to join our fast-paced SaaS team. You will become a product expert for scheduling and time attendance, helping customers across time zones and collaborating with a distributed team. The role requires a Bachelor’s degree...Remote job
- ...provider of automotive repair software solutions. This Technical Support Associate role focuses on delivering an outstanding,... ...with integrations, scheduling, and CRM teams to ensure value from day one for our remote clients in a SaaS environment. #J-18808-Ljbffr SteerRemote job
$60k - $75k
Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based on... ...product and engineering teams to NRC the user experience Remote opportunity, collaborative culture, and meaningful work Interview...Remote workFull time- ...re looking to bring on a Billing Tech Support Specialist who will serve as a Prompt software expert... ...Prior startup and/or B2B SaaS technology organization experience... ...can expect: ~ Competitive salaries ~ Remote/hybrid environment ~ Potential equity...Remote workFull timeFlexible hours
$47k - $58k
PracticeTek is seeking a dedicated Customer Support Specialist to provide exceptional support for ChiroTouch solutions. This role involves resolving inbound customer inquiries and diagnosing software issues, ensuring a seamless experience for users in the healthcare sector...Remote job- Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support...Remote job
- Valant Medical Solutions, Inc. is seeking a Customer Support Specialist to be the first line of contact for customers using our behavioral health EHR software. This 100% remote role focuses on resolving technical issues, with most work done via phone and email, using strong...Remote job
- A leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement. You will provide empathetic support for technical issues, managing a blend of emails and phone requests daily. The ideal candidate excels...Remote job
- Steer, a provider of CRM and scheduling tools for auto shop owners, is seeking a Technical Support Associate. You will own technical support, serve as the main contact for customers, and help with onboarding and basic implementation to deliver value from day one. You will...Remote job
$55k - $65k
The InterProse Corporation is seeking a Support Specialist to assist customers with our cloud-based accounts receivables management app—ACE.... ...employee and family, 401(k) with generous matching, and a flexible remote work setup in the USA (excluding CA), plus a collaborative...Remote jobFlexible hours$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United States | Posted on 07/08/2... ...Whether your background includes enterprise SaaS, SEO, APIs, AI, or technical customer... ...Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos...Remote workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hours- InvestNext is seeking a Product Support Specialist to be the face of our brand for customers in the real estate investment space. You will troubleshoot... ...and help shape our growing product and team. This is a fully remote US/Canada role with opportunities to influence product...Remote job
- Fyxer is hiring for a high-impact support role in a remote-first setup. You’ll own the front line of customer support across chat, email and video, diagnosing and resolving issues end-to-end with minimal hand-holding. You’ll work with Customer Success and Product Engineering...Remote job
- ...healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role... ...skills. The position offers a competitive salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr Prompt HealthRemote job
- ...re looking to bring on a Billing Tech Support Specialist who will serve as a Prompt software expert... ...Prior startup and/or B2B SaaS technology organization experience... ...can expect: ~ Competitive salaries ~ Remote/hybrid environment ~ Potential equity...Remote workFull timeFlexible hours
$30 - $35 per hour
...Duties and Responsibilities:This position supports ongoing efforts and one-time initiatives... ...proven test scripts• Support partnership with SaaS vendor to ensure system maintenance,... ...Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position...Remote workContract workTemporary workShift work- ...Accruent is seeking a Customer Support Manager-Tier 2 in Austin, TX, with remote work option available. You will lead a team of 10–20 support professionals, manage escalations across multiple SaaS products, and collaborate with Product and Engineering to drive incident...Remote work
- ...Working remotely in a full-time capacity, the Product Support Specialist will serve as the liaison between customers, Product, and Engineering to deliver exceptional... ...success, or account support role, preferably for a B2B SaaS product Experience using CRM/ticketing platforms...Remote workFull time
- A leading technology support firm is seeking candidates for a remote entry-level position. The role involves supporting the iMIS Engagement Management System... .... Ideal candidates will have experience with SaaS, advanced query writing, and report creation using SSRS...Remote jobWork from home
$120k - $150k
...looking for a technically fluent Product Support Specialist to serve as a trusted partner to our... ...Product Support experience, ideally within a SaaS or developer-focused product... ...on experience, skill set, and location. Remote roles will be accepted. Career Planning...Remote work$40.8 - $60 per hour
...Service Desk Teams provide complete, real-time support to DoorDash employees needing IT support... ...resets, application access, and general SaaS troubleshooting.Maintain and troubleshoot... ...to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe...Remote workHourly payWork at officeLocal areaFlexible hours- ...Symmetrio is recruiting a Clinical Applications Specialist for our customer, a rapidly growing... ...and provide ongoing education to support successful user adoption. Assess clinical... ...Informatics, Healthcare Technology, Healthcare SaaS, EMR/EHR Support, Clinical Consulting, or...Remote work
$70k - $80k
...the Company Liquid Barcodes is a leading SaaS technology platform specialising in... ...and expanding our US team with a Product Support Specialist who will play a key role in supporting... ...Product, and Engineering teams. This is a remote position, but you must be based in the...Remote workWork experience placement$15 per hour
About youYou’re an Desktop Support specialist and tech enthusiast with a passion for customer support... ..., primarily in our Dublin office and remote employees across EMEACross... ...Windows, iOS, and Android preferably in a SaaS environment.Ability to configure, image...Remote workHourly payFor contractorsWork at officeLocal area- ...Product Support Specialist As a Product Support Specialist at Rundoo, you will be the primary point of contact for clients in their time... ...technical support experience in any industry, experience with SaaS products or technology companies, accounting, bookkeeping, or...Remote work
- ...Tier 1 Support Specialist At RESTORE-Skills, we're not just a company; we're a movement. We're... ...Qualifications Bachelor's Degree or equivalent SaaS experience Excellent communication... ...-free work-from-home space for your remote days Prolonged periods of sitting at...Remote workWork at officeLocal areaWork from homeFlexible hours3 days per week
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