Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote SaaS Support Specialist

Transfinder

New York, NY
  • Remote job

An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This role involves managing and resolving complex issues related to software installations, ensuring exceptional customer service, and collaborating with cross-functional teams. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work both independently and as part of a team. Join a dynamic environment where your contributions will directly impact client success and satisfaction, and where continuous learning is encouraged. If you are passionate about technology and client support, this opportunity is perfect for you. J-18808-Ljbffr Transfinder

Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Remote SaaS Support Specialist in New York, NY vacancy
  • $35k - $55k

     ...PracticeTek is searching for a Customer Support Payment Specialist to manage TopsPay Premier accounts and lead client onboarding. In this remote position, you'll ensure customers are set...  ...have experience in orthodontics and SaaS platforms, with strong documentation skills... 
    Remote work

    PracticeTek

    United States
    3 days ago
  • $52k - $82k

     ...Yelp Restaurant Support Manager **Please note the following: In this role, you will be expected to work an 8 hour shift between the operational...  ...their business Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit... 
    Remote job
    Local area
    Work from home
    Flexible hours
    Shift work
    Weekend work

    Yelp

    Austin, TX
    5 days ago
  • Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support... 
    Remote job

    Sunday

    New York, NY
    6 days ago
  • ProfitSolv is seeking a Software Support Representative to resolve client software inquiries and issues, collaborating with cross-functional...  ...to solutions, and log all interactions for tracking.This fully remote role offers performance-based pay, comprehensive benefits, and... 
    Remote job

    Paycom - ATS

    West Palm Beach, FL
    1 day ago
  • First Due is seeking a Customer Support Representative to provide assistance to fire and EMS agencies in the U.S. This remote position requires 1-3 years of experience in customer service or technical support. Responsibilities include managing support inquiries, troubleshooting... 
    Remote job

    First Due

    New York, NY
    4 days ago
  •  ...A leading technology support firm is seeking candidates for a remote entry-level position. The role involves supporting the iMIS Engagement Management System...  .... Ideal candidates will have experience with SaaS, advanced query writing, and report creation using SSRS... 
    Remote work
    Work from home

    iMIS USERS GROUP

    New York, NY
    2 days ago
  • FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live chat, providing detailed product support and troubleshooting. The role emphasizes rapid responses, maintaining high customer... 
    Remote job

    Talentify.io

    Columbus, OH
    1 day ago
  •  ...it happen. Join a team that supports some of the world's most recognized...  ...are seeking an IT Support Specialist to provide technical support...  ...changes across company SaaS platforms. Maintain knowledge...  ...skills—you'll support many users remotely through tickets, chat, and... 
    Remote work
    Full time
    Casual work
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Shift work

    Fuse Technical Group

    Goodlettsville, TN
    2 days ago
  •  ...To support customers in their fight against financial crime, the remote Support Specialist will manage a variety of technical inquiries, provide expert assistance with the SaaS platform, and troubleshoot API integration issues while collaborating with cross-functional... 
    Remote work

    Virtual Vocations Inc

    United States
    2 days ago
  •  ...Support Specialist FlexPoint is a rapidly growing venture backed Software as a Service (SaaS) provider of payments and financial solutions for the Managed IT Services (MSP) industry...  ...questions and issues. This position is a remote or in-person role, and the applicant... 
    Remote work

    Flexpoint

    United States
    1 day ago
  •  ...friction, reproduce it, and drive it to a fix. - Triage and resolve support issues, escalating with clear, well-documented detail when...  ...platform reliability role for a software product. - Familiarity with SaaS platforms, APIs, or cloud-native environments. - Healthcare or... 
    Remote work
    Immediate start

    EWINGS ASSOCIATES, INC.

    United States
    5 days ago
  •  ...Product Support Specialist As a Product Support Specialist, you will be a key point of contact between our Product, Tech, Customer Success...  ...product support, customer support, technical support, operations, SaaS or a similar environment. ~ Strong communication skills... 
    Remote work
    Local area

    DocPlanner

    United States
    4 days ago
  •  ...Product Support Specialist At Writesonic, customer experience is at the heart of everything we...  ...What We're Looking For ~1–3 years in SaaS or tech product support, ideally with...  ...learner who thrives in a high-growth, remote-first startup environment. Why Join... 
    Remote work
    Worldwide

    Writesonic

    United States
    1 day ago
  •  ...Product Support Specialist Zuddl is the unified events platform that gives B2B marketing teams...  ...We're Looking For ~1–3 years in a SaaS support, helpdesk, or customer experience...  ...Why You Want To Work Here ~100% remote-first and global team ~ Growth-stage... 
    Remote work
    Flexible hours

    Zuddl

    United States
    5 days ago
  • $75k

     ...Customer Support ExecutiveThis might just be the best support job in the world.About FyxerSince...  ...connected to the team despite working remotely - communicating proactively, flagging...  ...customer or technical support, within a B2B SaaS environmentStrong written and verbal... 
    Remote work
    Live in

    Fyxer AI

    Austin, TX
    3 days ago
  •  ...As an End User Services Specialist, you will deliver technical support and seamless IT operational experiences to internal...  ...resource, ensuring local and remote employees have the hardware, software...  ...productivity tools and SaaS platforms, including Google Workspace... 
    Remote work
    Full time
    Local area

    Bee Talent Solutions

    Tampa, FL
    1 day ago
  •  ...Vanta. We're looking for a Product Support Specialist to be the face of Amplemarket and to creatively...  ...systems, CRM applications, or remote support tools (Zendesk, HubSpot, Pylon,...  ...eager to learn and grow with a high-growth SaaS company. You’re located in EMEA and... 
    Remote work

    Greenhouse Software

    New York, NY
    2 days ago
  •  ...Back Office functions. Companies from the SaaS, e commerce, hospitality, and services...  ...Position: We are looking for a Travel Support Specialist to assist travelers with urgent travel-...  ...level expectations Benefits Fully remote, long-term opportunity Work directly with... 
    Remote work
    Full time
    Flexible hours

    Aidey

    New York, NY
    19 hours ago
  • $7.5 per hour

     ...Technical Support Specialist Backed by Battery Ventures, Canaan Partners & ITOCHU, Our Client is a Series C start-up that provides the world...  ...technical support to customers using the company's SaaS platform through email, chat, phone, and other support channels... 
    Remote work
    Hourly pay
    Flexible hours

    1840 & Company

    United States
    4 days ago
  •  ...Product Support Specialist At ICwhatUC, we're on a mission to create the world's best real time and self serve experiences. Have you ever...  ...had the right expertise to help you along Us too. We're a SaaS company backed by one of North America's most successful seed... 
    Remote work
    Work experience placement
    Flexible hours

    Iriscx

    United States
    1 day ago
  •  ...seeking an energetic, customer-focused IT Support Specialist to join our team. You'll work alongside...  ...and troubleshooting for on-site and remote employees. In this role you'll serve as...  ...technologies, Active Directory, Microsoft Entra, SaaS applications, and a variety of hardware... 
    Remote work
    Full time
    Monday to Friday

    AWC

    Deer Park, TX
    3 days ago
  • $60k - $75k

    Product Support Specialist Black Kite New York, New York, United States About this position ABOUT...  ...YOU BRING 1–3 years supporting a SaaS product 1–3 years in customer service...  ...The pay range for this role is: 60,000 - 75,000 USD per year(Remote) #J-18808-Ljbffr
    Remote work
    Worldwide
    Flexible hours

    Black Kite

    New York, NY
    1 day ago
  • $65k - $80k

     ...looking for a Product Enablement Specialist to sit at the intersection...  ...& Technical Enablement Support Customer Experience during...  ...professional experience in a SaaS solutions engineering, technical...  ...This is a remote position. As a small but mighty... 
    Remote work
    Work at office
    Flexible hours

    FundMiner

    El Paso, TX
    1 day ago
  • $660 per month

     ...Junior IT Support Specialist Required work experience: not required Full-time, remote work Who are we? You have always been interested in IT but haven't yet found...  ...Servers, various Cloud platforms, and SaaS. Currently, we have over 350 employees worldwide... 
    Remote work
    Full time
    Work experience placement
    Local area
    Work from home
    Worldwide
    Shift work
    Day shift
    Afternoon shift

    Touch Support

    United States
    3 days ago
  • $70k - $80k

     ...the Company Liquid Barcodes is a leading SaaS technology platform specialising in...  ...and expanding our US team with a Product Support Specialist who will play a key role in supporting...  ...Product, and Engineering teams. This is a remote position, but you must be based in the... 
    Remote work
    Work experience placement

    Liquid Barcodes

    New York, NY
    2 days ago
  • $24.04 per hour

     ...cannabis. Dutchie aims to further support the positive societal change...  ...calm. The Product Support Specialist is our frontline expert...  ...role, preferably supporting a SaaS platform Strong written and verbal...  ...platform Schedule Full-time, remote. Hours of operation are 5am-9... 
    Remote work
    Hourly pay
    Full time
    Local area
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Dutchie

    New York, NY
    5 days ago
  •  ...meaningful share of our customer support volume is billing-related:...  .... As the Billing Support Specialist you will: Serve as the...  ...working at a technology, B2B SaaS, or startup company in a...  ...employees. We accommodate 100% remote work, with teammates living around... 
    Remote work
    Full time
    Local area

    Databento

    Oregon State
    3 days ago
  •  ...telephone calls, email and tickets for technical support. Document, track, and monitor all...  ...solutions, including email and other SaaS systems. Schedule repairs for various...  ...LAN and WAN based applications as well as remote users. Assist with data recovery, using... 
    Remote work

    NETinc

    Irving, TX
    20 days ago
  •  ...cornerstone of our pioneering support team focused on delivering a...  ...(in-person) – we are open to remote in Europe or relocation packages...  ...a pioneering Product Support Specialist, your mission is to help...  ...Customer Experience, or a similar SaaS role, ideally supporting... 
    Remote work
    Work at office
    Relocation

    Jitter

    Paris, TX
    2 days ago
  •  ...customers access through a web browser. Experience supporting a web-based SaaS platform is preferred. The ideal candidate...  ..., this position will transition to a hybrid remote work arrangement. The L1 Technical Support Specialist serves as Technical Product Support... 
    Remote work
    Full time
    Work at office
    Monday to Friday
    Afternoon shift
    2 days per week

    VisualVault

    Tempe, AZ
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote SaaS Support Specialist. Be the first to apply!