Deputy Chief of Staff

Deputy Chief of Staff

Agency Mission: The New York City Taxi and Limousine Commission (TLC) licenses and regulates the City's taxi, for-hire vehicle, commuter van, and paratransit industries to ensure safe, efficient, high-quality transportation service for New Yorkers and visitors. The TLC sets standards for driver and vehicle safety, enforces regulations, and supports a modern, equitable for-hire transportation network that advances public safety, service, and innovation.

Agency Overview: Created in 1971, TLC is the charter-mandated regulator of yellow medallion taxis, green Boro taxis, black cars, luxury limousines, commuter vans, paratransit vehicles, and app-based for-hire services in New York City. The agency issues and oversees licenses for drivers, vehicles, and bases; enforces safety, fare, and operational standards; and works to improve service quality, accessibility, and sustainability across the industry. TLC is an equal opportunity employer committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

Position Summary: The New York City Taxi and Limousine Commission (TLC) seeks a highly organized, collaborative, and execution-oriented Deputy Chief of Staff to join the Executive Office. Reporting to the Chief of Staff, the Deputy Chief of Staff plays a critical role in managing executive logistics, coordinating stakeholder engagement, and leading special projects that advance agency priorities. This role serves as a central operational and relationship-management hub for the Executive Office ensuring that high-priority initiatives, external engagements, and cross-divisional efforts are well-coordinated, responsive, and delivered on time. The Deputy Chief of Staff will work closely with the Chief of Staff, Commissioner/Chair, and senior leadership to support effective decision-making, smooth daily operations, and strong internal and external collaboration in a fast-paced public-sector environment.

Key Responsibilities

• Executive Office Logistics & Coordination
• Stakeholder Engagement & External Relations
• Special Projects & Cross-Functional Initiatives
• Policy, Communications & Internal Support
• Organizational Effectiveness & Culture

Education & Experience Minimum Qualifications:

1. A bachelor's degree from an accredited college and 4 years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, consultative, or executive capacity or supervising personnel performing activities related to the duties of the position; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of administrative, managerial, executive, consultative or supervisory experience described in "1" above.

Preferred Skills

The preferred candidate should possess the following: A Masters and/or Bachelor degree in urban planning or a related field, a proven record of initiating and managing complex, interdisciplinary projects involving multiple constituents professional experience in program management and policy, the ability to think creatively, embrace new approaches and pioneer innovative solutions to intricate issues advanced skill level of MS Office including Excel, PowerPoint, Access exceptional written and verbal communication skills strong presentation abilities excellent organization, facilitation and customer service skills ability to manage multiple tasks under tight deadlines and the ability to interface with executive level management and give senior level presentations.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.