Senior Account Director

Senior Account DirectorTitle: Senior Account DirectorCompany: Deep Blue Sports + Entertainment (DBSE)Location: New York City (in-market required; not remote)Experience: 8+ years in client service / account leadership; agency background preferredReports to: Managing Director / CEO Manages: Project ManagersType: Full-timeAbout Deep BlueDeep Blue Sports + Entertainment is the first firm in the world dedicated exclusively to driving commercial investment in women's sports. Founded in 2023 by Laura Correnti, Deep Blue partners with the world's leading brands, leagues, teams, and athletes to turn the momentum in women's sports into measurable business outcomes..The RoleThe Senior Account Director is the day-to-day lead for Deep Blue's brand clients and the operational backbone of every engagement. You own client service end to end: the relationship, the workflow, the budget, and the communication that keeps everyone aligned.This is a front-foot role. You know what is happening before anyone else does, anticipate what the client and the market will need next, and bring it to the table before it is asked for. You are the person the client calls first and the person the internal team relies on to keep work moving with precision.Key ResponsibilitiesClient Service LeadershipServe as the primary day-to-day lead and trusted partner for Deep Blue's brand clientsBuild deep knowledge of each client's business, category, competitive set, and goals in women's sportsAnticipate client needs and market shifts, and bring forward proactive recommendations and opportunitiesIdentify organic growth opportunities within existing accounts and partner with leadership to develop themEscalate risks early, with a clear point of view on the solutionWorkflow StewardshipOwn the end-to-end workflow for every engagement: scopes, timelines, milestones, and deliverablesBuild and maintain project plans, and hold internal and external teams accountable to themEnsure every deliverable meets Deep Blue's quality standard before it reaches the clientEstablish and continuously improve account processes, tools, and operating rhythmsIAT Team ManagementProactively manage IAT team needs: staffing, resourcing, priorities, and capacityFlag resource gaps before they become delivery issues, and propose solutionsEnsure the team has the client context, briefs, and direction needed to do its best workClient and External CommunicationsOversee all client and external communications, ensuring they are accurate, timely, and on-brandDeliver regular project status updates across all active workstreamsPrepare agendas and pre-reads for client meetings, calls, and working sessionsRecap key details, decisions, and next steps within 24 hours of every client touchpointManage communications with external partners, including leagues, teams, talent, vendors, and agency partnersBudget ManagementOwn client budgets from scope through reconciliation, including estimates, tracking, and forecastingMonitor scope delivery and overagesPartner with Finance on invoicing, change orders, and account p&lTeam LeadershipOversee and develop the Project Management team, setting clear expectations and standardsProvide ongoing coaching and feedback, and model the rigor and client-first mindset expected across the teamWho You AreOn the front foot. You see what is coming before anyone else. You track the market, the client's business, and the women's sports landscape, and you act on it before being asked.A process expert who owns the details. You build systems that make complex work run smoothly, and nothing slips through the cracks on your watch.Diligent in delivery. Status updates, recaps, agendas, and pre-reads go out on time, every time, and they are clear, concise, and accurate.A trusted client partner. Senior clients rely on your judgment, and you are comfortable steering conversations and pushing back when needed.A strong leader. You develop the people around you and raise the bar for how the team operates.Passionate about women's sports. You understand the commercial opportunity in women's sports and want to help build it.Requirements8+ years of experience in client service or account managementAgency background strongly preferred (sports, entertainment, marketing, or integrated agency)Proven experience leading senior brand client relationships and multi-workstream engagementsExperience managing client budgets, scopes, and forecastsExperience managing and developing Project Managers or account teamsExceptional written and verbal communication skillsRole is based in New York City; in office minimum of two days per week COMPENSATION & ADDITIONAL DETAILS The anticipated annual salary range for this position is $140,000 - $160,000 plus benefits. Salary is determined based on a wide range of factors, including relevant experience, knowledge, skills, job duties, and geographic location. For this role, we also offer programs such as medical/dental/vision insurance, 401(k) matching, paid time off, and various other benefits and perks.