Senior Healthcare Administrator — Enterprise Operations

Senior Healthcare Administrator — Enterprise Operations Houston, United States | Posted on 07/26/2026 Work Experience Experience in Home Health, Hospice, PDN, or PAS Experience supporting a multi-site healthcare organization through City Houston State/Province Texas Country United States Job Description We are seeking an experienced Senior Healthcare Administrator to oversee enterprise-wide administrative and operational functions across our Medicaid Home Health, PDN, PAS, and Hospice organization. This role sits above individual site/branch administration, the person in this seat standardizes and manages operations across all locations, ensuring consistency, compliance, and performance across the enterprise, with a higher degree of autonomy and cross-site decision-making authority than a standard site administrator role. This is a senior execution and standard-setting role: the Senior Healthcare Administrator not only implements the operating systems, policies, and standards set by executive leadership, but helps shape them by identifying where enterprise-wide standards need to evolve as the organization grows. The role works closely with the COO and site-level leaders to translate strategy into daily operational reality, and serves as an escalation point for issues site-level administrators can't resolve on their own. Key Responsibilities Oversee day-to-day administrative operations across all locations, ensuring consistent execution of company-wide policies and procedures Own and continuously refine enterprise-wide intake, admissions, and scheduling processes, ensuring efficiency and standardization across sites Monitor compliance with Medicaid, state, and federal regulations across all locations; lead survey readiness and audit preparation Standardize and oversee Quality Assurance & Performance Improvement (QAPI) processes enterprise-wide Track and report on operational KPIs (staffing, scheduling efficiency, caregiver utilization, admissions, patient satisfaction) across all sites, and recommend corrective strategy where performance lags Directly supervise and develop site-level administrators and department leads; serve as their escalation point and hold them accountable to enterprise standards Partner with HR on enterprise-wide staffing, onboarding, and workforce compliance processes Identify systemic operational gaps or inconsistencies across locations and drive corrective action at the root-cause level Partner with the COO on rolling out new systems, processes, or locations as the organization grows, including leading pilot implementations Requirements Required Bachelor's degree in Healthcare Administration, Business, Nursing, or related field (Master's preferred) Minimum of 10 years of healthcare administration experience, including at least 4–5 years overseeing multi-site or enterprise-wide operations Strong working knowledge of Medicaid regulations, survey readiness, and compliance requirements Demonstrated success standardizing processes across multiple locations or departments, with measurable results Proven ability to manage and develop other administrators/leaders, not just individual contributors Strong organizational, communication, and leadership skills Preferred Experience in Home Health, Hospice, PDN, or PAS Experience supporting a multi-site healthcare organization through growth, expansion, or acquisition integration Familiarity with KPI dashboards and operational reporting tools #J-18808-Ljbffr PeopleOS