Customer Service Associate

Lucifer Lighting Company is a privately held San Antonio-based designer and manufacturer of precision-engineered architectural lighting fixtures. You'll find our products everywhere from SF MOMA to the Nike Headquarters. We're in the campuses of 4 of the 5 largest tech companies and 5 of the top 10 tallest towers in the U.S. Our customers are the world's leading architects and designers who look for minimalist industrial design and place a premium on service, quality, and innovation. Our people make magic happen; we are passionate, smart, hard-working, committed, and creative. We like to make work enjoyable and engaging.We light the world's most beautiful spaces.Summary: Assists Customer Service team with order entry, order management and administrative tasks to ensure customer deadlines are met. Key Responsibilities:Review and send order verifications to representatives.Create Tickets for returns and replacements orders. Obtain packing slip and freight quotes from shipping department.Assist reps with lead time inquiries, expedited order requests, tracking information, copies of invoices, and other requests.Assist Order Entry and Quotes with configuring part numbers.Required education, experience & skills:Strong Analytical skillsExcellent digital literacy (Microsoft Word, Excel, etc.), Ability to work with detail, proven math skillsExcellent written, verbal, and interpersonal skillsBe able to type 45+ WPM Ability to comprehend technical details and technical literacyAssociates degree from an accredited college Preferred education, experience & skills:Bachelor of Business Administration from an accredited university Working Environment:Smoke free workplaceLucifer Lighting Company is an equal opportunity employer.