Sales/Marketing - Marketing Customer Programs Administrator

Job Description

Job Description

Job Details:

Job Title:         Sales/Marketing - Marketing Customer Programs Administrator (Entry Level)

Location:         Jersey City, NJ

Duration:         12+ Months

Job Description:         

• In this role, the responsibilities range from:
• Coordinating and supporting internal meetings and customer logistics and communications
• Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access
• Oversee facility maintenance and service requests
• Support routine financial processes, including invoice collection, submission, tracking, and vendor payment follow-up
• Partner cross-functionally to assist customer programs and identify opportunities to improve operational efficiency
• Administer customer and sales surveys, and maintain accurate program data

Additional duties as assigned

The essential requirements of the job include:

• Bachelor’s degree or related field or 2–4 years of experience in laboratory administration, marketing operations, or customer program coordination roles
• Strong organizational and multitasking skills with high attention to detail
• Experience coordinating logistics for events, meetings, or customer-facing activities
• Familiarity with Microsoft Office and enterprise workflow tools

Preferred:

• Experience supporting customer experience programs, references, or marketing events
• Exposure to survey tools and customer feedback programs (e.g., NPS)
• Background in healthcare, diagnostics, or medical device environments
• Familiarity with Microsoft Office, Salesforce, and enterprise workflow tools

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.