Automotive General Manager
Serpentini Chevrolet
North East Ohio Auto group is looking for a HIGH PERFORMANCE GM for one of our locations!
About the role: The General Manager is responsible for overseeing the entire dealership operations. This role encompasses managing inventory, sales processes, and customer satisfaction, while also contributing to overall dealership profitability. Key responsibilities include hiring, training, and motivating employees, setting sales goals, developing and implementing marketing strategies, and ensuring compliance with regulations.
Key Competencies
Leadership
Strategic Planning
Financial Management
Communication
Problem Solving
Responsibilities
Partner with Manufacture Representative to align initiatives
Design and implement strategy to build year over year incremental increases to Net Profit
Create monthly and annual dealership sales and service forecasts
Participate in quarterly financial reviews and reconciliation meeting with dealer and executive management.
Hire, train, motivate, and hold team accountable
Meet with managers individually to develop monthly and annual goals and objectives, and to review actual performance
Monitor the daily operating controls, implements action plans as needed
Issues all demonstrators and ensures that appropriate dealership records are maintained
Requirements
Prior Ford General Sales Manager, Fixed Operations Manager or General Manager strongly preferred
Must have a proven and consistent record of culture and team-building success, with strong employee relations skills to appropriately interact with, lead, develop, recruit, and discipline employees on all organization levels
Required to understand and keep abreast of the federal, state, and local regulations that affect their operations and comply with these regulations
Strong verbal and written communication skills are required to successfully interact with employees, manufacturers, vendors, and customers. This position represents the dealership at all times
Ability to excel in a fast-paced, high volume environment
Ability to multitask, prioritize, and reason through workload
Must work well under pressure and within a climate of changing intensity. Must possess strong stress management skills
Must be able to maintain strict confidentiality of information
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