Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative

As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Creed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits include licensing paid by agency, bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, and training & development.

Responsibilities include managing customer inquiries and resolving issues, maintaining customer records and updating information as needed, assisting with customer retention strategies, and coordinating with other departments to ensure customer satisfaction.

Qualifications include communication and problem-solving skills, experience in customer service preferred, and the ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $60,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, SC and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.